9.5/10
The hotel receives commendations for cleanliness, with rooms and common areas kept immaculate. Guests particularly noted the absence of any unwanted surprises left by previous guests, emphasizing the hotel's high standard of hygiene.
9.5/10Guests frequently praise the breathtaking views from rooms, especially of iconic landmarks like the Oriental Pearl Tower. The stunning skyline and scenic vistas make every stay memorable, contributing to a luxurious and immersive experience.
9.5/10The service is often described as warm, attentive, and professional, with staff going above and beyond to accommodate guests' needs. Special mention is given to the personal butler service, which adds a personalized touch to the stay.
49.7/10The breakfast is often described as generous and delicious, served in a Michelin-starred restaurant with a variety of Chinese and Western options. Guests appreciate the unlimited à la carte menu and the high-quality presentation of dishes.
59.6/10The hotel is situated on the Bund, providing stunning views and easy access to Shanghai's major attractions such as Nanjing Road and Yu Garden. Guests appreciate the convenience of being close to subway stations and tourist spots.
69.3/10The hotel's design is frequently noted for its elegance and contemporary Chinese aesthetic. The lobby and communal areas are beautifully crafted, offering a tranquil and serene atmosphere that serves as a peaceful retreat from the bustling city.
79.3/10The elegant old-money aesthetic is noted, with a warm and festive atmosphere during holidays. The hotel decorates beautifully for Christmas, enhancing the overall ambiance and making it memorable for guests.
89.5/10Rooms are spacious, clean, and well-equipped with modern amenities. Guests often mention the comfortable beds and pillows, as well as the stunning views from the large windows. Housekeeping is thorough, ensuring rooms are tidy and well-maintained.
99.2/10The breakfast is highlighted for its variety and quality, with guests enjoying a wide selection of delicious options. The semi-buffet style is particularly appreciated for its abundance, contributing to a pleasant dining experience.
109.5/10The hotel is generally described as clean and tidy, with attention to detail in both public and guest areas. Some reviews highlight efficient housekeeping services and cleanliness in general, contributing to a positive overall experience.
Achieved a 3-year streak on the annual lists
