9.6/10
The hotel boasts a 360-year history, blending authentic Japanese tradition with modern elements. Many guests appreciated the cultural heritage and the unique atmosphere it offers.
9.2/10Located near Hakone, the hotel offers mesmerizing forest views and proximity to attractions like the Little Prince Museum and pampas grass fields. Its tranquil setting away from urban hustle makes it ideal for relaxation and enjoying scenic nature.
9.4/10Guests frequently praise the attentive and warm service provided by the staff. Some highlight the tailored experience and the staff's ability to communicate in English, enhancing the overall hospitality experience.
49.6/10The staff are described as attentive, knowledgeable, and accommodating, with services like free station pick-up/drop-off, luggage handling, and meal scheduling. Special arrangements for children and private dining further enhance the experience.
59.7/10A standout feature, with each room offering a private open-air onsen, often accompanied by stunning mountain views. Guests appreciated the quality of the hot spring water, which left their skin feeling smooth and rejuvenated.
69.8/10Situated in a quiet mountain area near Gora Station and attractions like Owakudani and the Sculpture Forest. Accessibility via shuttle bus or scenic train ride was frequently highlighted.
78.8/10The hotel is praised for its excellent service, with staff fluent in English and Chinese, facilitating smooth communication.
89.5/10The staff is praised for their exceptional hospitality, attentiveness, and willingness to assist, including offering transportation assistance up the steep hill. They make guests feel at home with warm welcomes and detailed explanations.
99.4/10The hotel offers a unique cultural experience, immersing guests in traditional Japanese culture with its antique style and historical ambiance. The atmosphere is enhanced by the building's charm and historical significance.
109.2/10Conveniently located near Hakone Yumoto Station, making it easily accessible. Many guests appreciate its proximity to public transport, enhancing travel convenience in the area.
Achieved a 3-year streak on the annual lists
