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Reviews/Trip Moments

Reviews: Xi'an Huashan One-Day Family Tour: Includes entrance ticket, round-trip cable car, shuttle bus, lunch, and pick-up from the station.
Guest User2026-03-27
Visiting Mount Hua was absolutely worth it! At first, I thought the price was high, wondering why a day trip was so much more expensive than other scenic spots. But then I rode the West Peak cable car – it was incredibly spectacular and thrilling! It was truly worth the price; compared to the scenery, it was definitely not expensive. 🏔️ The scenery was so beautiful I'm speechless. The sheer grandeur of the towering peaks rising abruptly from the ground was truly awe-inspiring. Although climbing was a bit tiring, perhaps because I don't exercise much, every step revealed a different view, especially the sea of ​​clouds and the majestic sunlight shining on the rock walls – simply breathtaking! Our tour guide was also fantastic, incredibly nice, and took great care of us throughout the trip. Her explanations were lively and interesting, even telling the stories of the mountain paths in a captivating way. She constantly asked if we were tired, if we needed water, and the itinerary was well-planned, making the trip both enjoyable and hassle-free. In short: perfect scenery, perfect service – I was extremely satisfied! I'd love to come back in winter to see the snow; it would be so beautiful! 🥰
Reviews: Guanque Tower
Guest User2013-05-23
My flight was delayed by 6 hours on the day of departure, but both Ctrip and the airline handled everything very well. The return claim process was also expedited with the guidance of customer service. Overall, Ctrip is getting better and better, and their service is up to par. Very satisfied!
Reviews: 1-day tour to Mount Hua in Shaanxi [optional fast entry/15-person Chinese small group/English join-in tour]
Guest User2026-03-29
Tour guide was friendly and informative. Our Chinese was limited and may missed noting some info. Tour guide 许导 is very helpful; we misunderstood the timing and came back a bit late missing the bus. 许导 waited for us and arranged another bus back. Very grateful for the good service!
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze