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Reviews/Trip Moments

Reviews: 1-day Tour to Takachiho Gorge Cherry Blossom Cruise in Miyazaki, Kyushu · Aso Volcano in Kumamoto · Includes Shuttle Service + Kusasenri
Guest User2026-03-19
Despite the fact that the boats were being serviced at Takachico Gorge and the crater was closed due to a helicopter accident, the tour was still great. I was impressed they called me to tell me about the cancellation of the boat trip and offered me a refund for that portion even before my trip started. When they found out the crater was closed, they also communicated it and offered a full refund if I didn’t want to take the trip anymore. I think it’s hard to come by companies these days that are so pro-active and handle issues so promptly. Yang Meng our guide was awesome, she contacted us, created a group chat and shared a lot of information about Mount Aso and Takachico Gorge. The Kusasenri area is very worth going to even if the Crater is closed. Takachico was beautiful and got to eat Nagashi somen out of bamboo shoots and water from the gorge. Cool experience. Yang Meng was so organized and told us beforehand how to make the best out of each part of the itinerary Highly recommend
Reviews: Kyushu Scenery with Mount Aso Shuttle: Mount Aso Volcano + Kusasenri Horseback Riding + Takachiho 1-day Tour
Guest User2025-12-08
What a pleasant and smooth day! 🌞 The weather was amazing! Autumn in Takachiho Gorge is beautiful. Luckily, I didn't become an Aso refugee! 😂 I saw Mount Aso up close, it was quite breathtaking! Our guide, Daisy Wu Xia, was super nice – very professional service, a well-planned itinerary, and very helpful. She even shared local food and shopping tips with us… Looking forward to seeing you again!
Reviews: Kyushu Nature Escape Day Tour: Takachiho Gorge, Amano-Iwato & More
Guest User2026-02-13
Today I must give a huge shout-out to our tour guide, Hedy! She remained calm and composed throughout, meticulously planning everything, always anticipating our needs, and attending to everyone's requirements. She was incredibly thoughtful and reliable. Not only is she highly professional with clear and fluent explanations, but she's also fluent in multiple languages, making communication effortless – a true language genius! This made our journey incredibly smooth and comfortable. The entire trip was comfortable and hassle-free, and everyone sincerely admires and thanks her! With a tour guide like her, the trip was truly perfect!
Reviews: Japan Kyushu Hidden Gems: Aso Volcano with Free Shuttle + Kusasenri + Takachiho Gorge 1-day Tour
Guest User2026-03-12
Amazing 1-day tour covering Aso volcano area, Takachiho Gorge, and Kusasenri grassland. Great value for money! Alex is the BEST guide! Knowledgeable, fun, and gave great photo spot tips throughout the day. Note that Aso Volcano crater access depends on safety conditions on the day. We couldn't visit due to this, but the team extended time at other attractions to compensate. Highly recommend! Just be prepared for long bus rides and that Aso Crater access can vary day by day.
Reviews: 1-day tour to Fukuoka's hidden shrine, Aso Volcano, Kusasenri, and Kurokawa Onsen|Kumamoto round-trip
Guest User2026-03-03
Overall, the price-performance ratio was good, considering it as transportation costs. You could leave the tour group at the end and stay in Kurokawa Onsen, then go directly to Beppu from Kurokawa Onsen the next day. The crater was closed due to a helicopter accident involving Taiwanese tourists in February, so you could only watch a live broadcast at the volcano museum. The tour guide strongly recommended Kusasenri horse oil and face masks. The tour guide gave us discount coupons, making the face mask 5500 yen and the horse oil 6600 yen per bottle. He said it contained horse placenta, so the production cost was high. After buying them, I felt it was completely unnecessary.
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze