HomeChinaWi-Fi & SIM cards[Mainland China/Hong Kong/Macau] 4G SIM Card | China Unicom/Hutchison/CTM | High-speed Data SIM Card | Optional Days | Insert and Use |
Product ID: 61982597
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[Mainland China/Hong Kong/Macau] 4G SIM Card | China Unicom/Hutchison/CTM | High-speed Data SIM Card | Optional Days | Insert and Use |
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100+ booked Hong Kong pick-up
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Booking Confirmation
Non-cancellable
From
S$ 11.46
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Device info
Compatible Devices
Not supported: CDMA phones, locked devices.
For contract phones: Please check with your carrier for compatibility.
Key Features:
Hotspot sharing: Supported
Network providers: China Unicom / Hutchison / CTM
Coverage area: China Mainland, Hong Kong, and Macau
Daily data limit: Speeds reduced to 128kbps after exceeding the daily data (unlimited data)
Last activation date: Must be activated within 90 days of receiving the SIM card, and validity expires after the selected number of days.
Collection date: The date selected during checkout is your estimated pickup date. Please pick up the SIM card at the airport counter on the chosen date.
Validity period:
The first day counts as soon as the SIM is activated, even if activated at 23:59.
At 00:00, the next day begins, marking the second valid day.
Product details
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What's included
Mobile data for the selected plan
Call, SMS
How to use
Instructions for Use
How to Activate
Insert the SIM card upon arrival.
For most smartphones, the SIM card will activate automatically by enabling "Data Roaming". No extra settings are needed. If it does not activate automatically, please follow these steps to set up APN:
Android APN Settings:
Insert SIM card → Settings → Mobile Network → Enable Mobile Data→ Access Point Names (APN) → Set APN to 3gnet.
iOS APN Settings:
Insert SIM card → Settings → Cellular → Cellular Data Options→Set APN to 3gnet.
If you cannot connect to the network after inserting the SIM card, as slow speeds, or other connectivity issues, please check your phone and network settings. If the problem persists, contact us via WhatsApp at +852 5420-0284 (Operating hours: 07:00–23:00).
Before placing an order, please ensure your mobile device is compatible with the local network provider. If the SIM card cannot be used due to compatibility issues, order cancellations or refunds will not be permitted.
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed.
The selected date and time cannot be modified after booking.
Important note
• Internet speed may be affected by signal reception
• This is a data-only SIM card and cannot be used for calls, SMS, or topping up additional charges
• In accordance with the Fair Usage Policy, if a user consumes a large amount of data in a short period, the network speed and data usage may be restricted. The actual situation is determined by the service-providing operator and may occur without prior notice.
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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