### Wonderful Stay with Minor Hiccups
We had a fantastic time at Marsenses. The rooms were spacious and well-equipped, with housekeeping every other day. My only small gripe was the ineffective air conditioning. Despite the extreme heat outside, I would have expected indoor temperatures to stay between 22 and 24 degrees, but ours was consistently at 28, which made sleeping quite uncomfortable. Although we reported the issue, nothing was done. Other guests mentioned discrepancies, with some enjoying 18 degrees while others changed rooms due to similar issues; it’s definitely something to be aware of.
The hotel is in an excellent location, just a five-minute walk to the beach and its popular beachfront restaurants. However, I highly recommend exploring the streets behind the main strip, as there are some amazing restaurants and bars worth visiting. Typically, we don't eat much at hotels, but the food here was quite good. I enjoyed fresh salads and starters so much that I rarely had room for the mains. Standouts included the chili con carne, pork cheeks, meatballs in sauce, and the variety of fresh fish dishes like sea bass. That said, the BBQ was underwhelming. The desserts were tasty, albeit a little too heavily focused on chocolate for my liking. Breakfast was excellent, with highlights like freshly made eggs hollandaise, omelets, and avocado prepared to order, along with plenty of bread, fruits, coffee, and detox smoothies to kickstart the day.
The bars offered a great selection of cocktails and other drinks to suit all tastes—the sangria was particularly impressive. However, the bars closed at around 11:00 PM, leaving the ambiance very quiet after that, which some might prefer.
The hotel staff were exceptional, and I must give special mention to Alex, Jesus A, Alan, Carla, and the lovely Idda and Natty. Unfortunately, there were a few staff members who let the team down, but they weren’t wearing name badges (they know who they are). I was disappointed by the lifeguards, who seemed more interested in sitting in the shade or fetching drinks than enforcing rules. They didn’t monitor guests who rudely reserved sunbeds with towels for most of the day and didn’t show up until after dinner. During peak season, you expect prime sunbeds to fill up quickly, but some guests flouted the rule against reserving them before 8:00 AM by sitting on them until the cut-off time. The management needs to better enforce the rules they’ve put in place.
A nice touch was the courtesy room arranged for our late checkout—it turned out to be even better than our original room, surprisingly! Overall, it’s a fantastic hotel, and despite a few minor issues, I’d definitely return.