Find Top Inns in Bournemouth

When we checked into our room we discovered a small card informing us that there would be no cleaning service unless we specifically requested it. We specifically requested a room clean at reception the following morning and left a swing ticket on the door handle requesting a room clean. We also informed them that the TV was now working, probably the remote batteries and we were assured that all would be attended to that day. After a long day we returned to find and could not enter because the key card was not programmed for our two day stay so I had to go to the reception to sort this out. We then entered our room to find that it had not been cleaned and made up and the TV was also still not working. No one had been in our room that day! We the had to order clean dry towels to be delivered whilst we made the bed and cleaned up the tea cups etc. The hotel advertise a coffee machine in each room but does not tell you that in a double room you are supplied with just 2 coffee capsules and if you do not specifically request a room clean, these 2 coffee capsules are to last the duration of your stay! We have stayed at hotels before where, for environmental reasons, you are asked if you actually require clean towels every day and I totally understand the logic but in these instance they still provide a daily chamber maid service.

I have been to the two Britannia Hotels in Bournemouth and I thought I would try the Laguna as another independent hotel. It is pretty clean and adequate although somewhat dated. But if a lot was spent then it would cease to be a budget hotel. Fellow at reception lent me his IPhone charger and lead. In the evenings there was a singer both evenings and several were dancing. Bar was open until about 10 pm. That was good compared with the Britannia hotels!

Bought a virgin experience day afternoon tea for mother's Day. We got round to having it today. Booked two months ago. Confirmed the booking by phone last night. Drive 1.5hrs to get to the hotel. Arrived and were seated l, got given a pot of tea. 20mins later we were told they couldn't find our booking (my mother and I and another couple who came in at the same time as us, on their 50th anniversary...4 of us) but had seated four other people for afternoon tea instead of us 4. They told us to wait and they'd sort out our afternoon tea. 45 mins later were told the chef basically wasn't going to be bothered to make us our sandwiches etc so we'd have to choose off the menu instead and it would be two courses and some drinks included. Asked for the club sandwich advertised on either brown or white bread. They had no brown bread. Eventually got food nearly 1.25hrs after arriving. Waiter then had the audacity to expect me to pay for drinks despite saying they were included. We had already cashed in our voucher to pay for afternoon tea and although the food was ok it wasn't what we wanted or travelled all that way for. They tried to accommodate us being there but we were made to feel like a complete after thought and it dampened the whole experience. The tea pot looked nice and that was the extent of our afternoon tea. They said we could take cakes home with us and when we asked them to pack them so we could take them away we were given the line they couldn't pack them due to health and safety and I was given a bag to pack them ourselves which made me laugh. Was a bit of a disaster and disappointment all around considering we booked well in advance. We confirmed by phone the night before then couldn't find us a day later. Knowing the difference between **** and elbow springs to mind. I think they cocked up giving the four of our bookings to another party then didn't know how to handle the situation. Wont go back there !!!

Marsham hotel is in a very good location with nice views from the hotel Staff are very helpful However I found the rooms are not clean enough and the mattress is not at all comfortable The fridge in the room started making sounds on and off through out the night, it being so close to the bed disturbed our sleep

With a stay at Park Central Hotel in Bournemouth (Bournemouth City Centre), you'll be steps from Bournemouth International Centre and 4 minutes by foot from Bournemouth Beach. This upscale hotel is 0.3 mi (0.4 km) from Bournemouth Pier and 8.2 mi (13.2 km) from New Forest National Park.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

The breakfast is good, there is a parking lot, and you can take extra beds with children. The hotel is extremely considerate and courteous to its customers. We arrived at the hotel from London Heathrow Airport very late on January 17th. The front desk guy with glasses welcomed us warmly and helped us carry our luggage to the room. We came to participate in a ballroom dancing competition. We originally booked a hotel for 4 days, but the teacher asked us to come 1 day earlier, and we later booked an additional day. After staying for 1 day, we had to change rooms for another 4 days due to room type issues. We didn’t want to deal with the big stuff, but a female manager, the lady leader, was very considerate and helped us move to the next door, which was very convenient. We booked a double bed, but it was new. The room is a single bed room. For our convenience, an extra bed was added. We are very grateful. And in the next few days, she came to ask if our stay was comfortable, she was very warm and thoughtful. I hope to stay in this hotel again when I come to participate in the UK OPEN competition in the future!

Really nice hotel. Great location, lovely bed and room decor. Room was pretty noisy, as windows are in the car park and door is by lobby and lift, so lots of people at all times coming by. I didn’t ask to be moved as I was only there 2 nights and I’d already unpacked when I realised how bad the noise was. On the flip side, the room was really handy for popping in and out as near all hotel facilities. Staff were all very helpful and nice. Pool was excellent! I would definitely go back but would prefer a different room, on the sea view side.

First time staying in this hotel and it didn’t disappoint. Firstly the staff are exceptionally friendly and did everything they could to ensure that we had a pleasant stay. The room itself was very modern and spacious and looked out onto the road but it wasn’t noisy at all. The room had everything that we needed from a hair dryer, coffee and tea station, tv and toiletries that were replenished daily. We loved the fact that the swimming pool, steam room and gym was included within the price along with the free entertainment in the evenings. We listened to the live singer one evening and played bingo on another. We had breakfast and dinner in the restaurant where the service was friendly and quick. We also ordered room service to our door which felt like a luxury and saved us having to go downstairs one evening. The beach is a 4 min walk down the road and we managed to park our car in the free parking slots down the side of the hotel. However chargeable hotel parking is also available. Thank you so much to everyone for making our trip to Bournemouth so amazing. We can’t wait to stay at this hotel again! ⭐️⭐️⭐️⭐️⭐️

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

Stayed for 4 nights while attending my daughters wedding, which was also held at The Green House Hotel. We booked the Huntington Elm room which is an accessible room and could not wish for anything better. The staff during my stay and during the wedding day made sure everything was perfect. The breakfast menu gave a good choice and the food was superb. Other reviews mentioned noise, the only noise I heard was of the other guests enjoying themselves in the same way I did. The bar area was great and the drinks of a good standard. Parking was never a problem and the hotel lift was a great extra as was the free WI-FI. I would not hesitate to stay at this hotel when back in Bournemouth. Thanks again to all the wonderful Staff who made my weekend something I will never forget.