Bastion Hotel Vlaardingen

Iv stayed in this hotel on and off now for over 4 years but recently I have had a really disappointing experience. I went to work on the morning to come home late evening and find my door open and a towel under it keep it open. I went to reception and asked why was my door open and they apologised and said it must of been a mistake by the cleaner which is fine we are all human and we all make mistakes. After further looking through my room I was missing a jacket of the back of my chair I asked if they had seen it or has it been mixed up on the laundry. They checked and came back with no. The next day I was told my room won’t be getting cleaned as no one wants to be blamed for things going missing. So I’m now being punished due to the negligence of there staff and making me the one to be in the wrong. I have sent several emails to of which I have had no reply Iv asked to speak to the management and no reply I find this very disappointing as up to this point it was a good place to stay but unfortunately I would definitely not recommend. I’m back in the area in 2 weeks we will go from there

This was a business trip where I was required to have a stable internet connection to be able to work from my room, but unfortunately I was forced to work from elsewhere for 3 days in a row (McDonalds and my family’s house) due to the extremely weak connection. I reported the issue twice, but the front desk staff was absolutely not interested to provide any assistance or whatsoever looking into this matter. They were blaiming it on the external internet provider and continued to look at their personal cellphone. I was surprised by the attitude!! The second time was even worse as they (3 clerks) were more busy making jokes and laugh rather than assisting one of their guests. I have stayed in other Bastion hotels which in general is a fine chain, but this facility has highly unprofessional staff members. The lack of service tells a lot about the management, in fact after submitting a complaint through *******, the management denied any compensation nor sending me an apology. The property itself is simple but good… cleaning could be better though, as the room smelled a bit moldy and had a dusty/sandy floor. Would definitely not stay here again.

Good hotel for a business trip, very close to a metro station. The gym as often in hotels is a small room with few equipments, so don't expect too much. The restaurant is overall good with big portions, although I had to wait a long time to be served on the first evening (but they told me in advance I would have had to wait). The hotel is currently next to a construction site. You will not notice it once you are in the hotel, but just something to note.

Very convenient for the worksite and local cafes and restaurants.

Reasonable price,excellent access,friendly staff, I am satisfied and I will come back to there.free parking, this hotel is perfect for business travelers and tourists because of above reason’s that I have mentioned.