Hotels near National Videogame Museum in Zoetermeer

The staff is very friendly and makes every effort to make it pleasant for its guests. Beautiful view from 4th floor. 1 min is no window that can be opened further and no.

We booked for one night here to attend an event at Silverdome which is very nearby. As the event started early, we called in advance to see if we could check in earlier and we were told we could from 1pm, which helped us greatly. The car park is extremely secure with a gate that can be opened by pressing the call button and opens automatically when you leave. We arrived at reception to a very busy lady who was doing an amazing job answering the telephone and checking in guests. We were given room 44. The building is quite old with squeaky and loud doors, but didn't affect our stay. The room itself is small, but was adequate for our needs. Unfortunately, they use plastic glasses and indidually wrapped soaps which is a big turn off for me, hotels should have reusable items in their rooms. The coffee cups were china, so why not actual drinking glasses as well? The irony was on the plastic glasses, there was a picture of a turtle, reminding you that sealife can be harmed by plastic. Otherwise, we got a good night's sleep and the air conditioning was a godsend! The bathroom is quite small, there is a ledge strangely above the sink, so makes washing quite difficult. We didn't have breakfast, so cannot comment on that. Would stay here again!

Nice centrally located hotel, staff are friendly. Our room was tropically hot when we entered, air conditioning could not be turned on due to resource cuts according to the receptionist. Understandable, but really not pleasant, she was very friendly but otherwise not helpful. So heating was set to tropicana / sauna, after which we quickly fled outside in the hope that our room would cool down quickly with the window open. Ladies from the restaurant/bar were spontaneous and chirpy. Mattress was wonderfully firm, spacious and clean bathroom. We slept well, although we could hear that some doors of our neighbors (and our own, by the way) had to be pulled shut hard, otherwise they wouldn't close.

Amazing - Having stayed Mercure hotels throughout Europe, can genuinely say that this is an EXCELLENT hotel, with a bargain price that was more like a value Ibis. Breakfast is amazing, room was a double suite, bathroom fantastic - the comments about the bed are the only negative I would agree with, but it didn't stop me having 2 fantastic nights of sleep. Would highly highly recommend!

I was a bit hesitant to start with as it didn't have a balcony... but the hotel was lovely, cosy rooms will all you could need and lovely beds, coffee/tea service and breakfast. I would stay there again for sure. The staff was wonderful and so so kind, really refreshing!!

Had a great experience at the hotel and spa. All the staff is very friendly as well. You get a welcome drink upon checking in. The room was nice and spacious and was nicely decorated. The entry to the spa is included when you stay at the hotel. On a Saturday afternoon it was rather busy but is still enjoyable and calms down towards the evening. The outdoor saunas were really nice and you have a nice view from there of the garden. We had a full body massage as well which felt like heaven.

It was a very pleasant experience - staff is very friendly and supportive, atmosphere is welcoming, CORPUS museum is just in front and might be a great place to visit with children, breakfast is delicious, the absolute highlight of the breakfast is the Chef who made my omelette with a big smile :) room was not big but fits well for 3 guest - the bed and the sofa bed both were comfortable. Silent environment. We enjoyed our stay. Thank you Hilton Leiden Team:)

Great hotel, with quiet lobby. Handy automatic supermarket machine witch gets you food and drinks anytime you like. Staff is semi Dutch speaking but deliver a great clean and tidy hotel. Traveled for business, good location. Sea is just around the corner. Photos look the same as reality, so I won’t include photos in my review.

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.