Red Coral Hotel

Red Coral Hotel Reviews

Red Coral Hotel

20 Erma Road (Erma Lu), Zhengzhou, ChinaView Hotel Details
Red Coral Hotel
Red Coral HotelRed Coral HotelRed Coral Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Red Coral Hotel Guest Reviews

4.6/5
Very Good
404 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(404)
Positive reviews(394)
Reviews with photos/video(135)
Easy to get around(82)
Convenient location(58)
Delicious breakfast(47)
Friendly front desk staff(46)
Close to train station(46)
Perfect for kids(17)
Delicious buffet(7)
Tasty restaurant(6)
Negative reviews(10)
Guest User
Family Room
Stayed in Apr 2024
Family
8 review
2.2/5
Posted on May 7, 2024
The water drainage of Bath room is very poor. It floods everytime we showers. The TV does not work. We need to pay to watch local news. The breakfast offers very limited option. Only consolation is the free laundry facilities. It uses old fashioned type bosch make dryer and washer. Located at 8th floor
Response from Property: Dear guest, regarding the issues mentioned in your review, the hotel has conducted a thorough investigation one by one. Regarding the issue of room drainage, due to a blocked floor drain, the bathroom drainage was not smooth. This is indeed a mistake in our work, but we kindly remind you that if you encounter any problems during your stay, the hotel will solve them for you as soon as possible. Regarding the issue of television, in order for guests to have a better check-in experience, the hotel has upgraded all the televisions on the floor of your selected family room before May Day, replacing them with a 65 inch super large voice intelligent TV. Regarding payment issues, you may not be familiar with Chinese television. TV satellite channels can be watched for free through television, but some movies and TV shows in apps such as iQiyi require payment. When you encounter TV problems, we also assisted you in adjusting the TV to ensure that it can play normally before leaving your room. Regarding breakfast, the hotel has made adjustments and upgrades to the breakfast layout, dishes, and cooking methods during holidays to meet the dining preferences of guests from all over the world. All the guests at the May Day Holiday Hotel were very satisfied with the breakfast. In particular, we provided up to 80 kinds of dishes, such as soup with pepper with Henan characteristics, which were very popular with guests. In addition, the self-service laundry rooms provided by the hotel are all Bosch branded washing machines and dryers, which are convenient for many guests like you who stay continuously for several days. Also, as a service industry, we have always been deeply committed to providing refined services, just like how we assist you in storing express delivery, providing you with all the services that are convenient for you. Even when you check out, we help you take the elevator all the way to the parking lot. We have always treated every customer with sincere service details, and of course, we also hope to receive the understanding and recognition of every customer. Unfortunately, we were unable to satisfy you. Your suggestions and opinions will definitely serve as a driving force for us to continue our efforts. Finally, I hope you have a pleasant trip to China! Good luck!
Guest User
Family Room
Stayed in Jan 2024
Couples
22 review
4.2/5
Very Good
Posted on Jan 20, 2024
What you see is what you get. Generally friendly staff, conveniently located near railway station in the central part of Zhengzhou city.
Response from Property: Thank you for your comments, sincerely welcome you to visit next time.
GTYing
Executive Double Room
Stayed in Dec 2023
Solo travellers
56 review
4.0/5
Very Good
Posted on Jan 4, 2024
Executive room is much more better than the discount room. Clean and nice. Just beside zhengzhou railway station. I missed the train due to estimated wrongly the time from hotel to the zhengzhou east. The metro station is not so near as mentioned. I carry the luggage walk around 30min to the metro station. I will suggest just take the car to the zhengzhou east if needed.
Chasetao
Business Room - City-View, Night View (Double bed)
Stayed in Sep 2023
Business travellers
5 review
4.7/5
Amazing
Posted on Sep 4, 2023
Upon arrival the front desk staff was very friendly and the check-in process was smooth and quick ! I even was upgraded 👍 All amenities were provided in the room. Price and service were excellent for this type of hotel. Nothing to complain about and my room was just renovated and so was the floor !
Anonymous User
Stayed in Jul 2023
Family
46 review
2.5/5
Posted on Aug 14, 2023
Not clean and room condition is old. Not look like what photo shows. But v close to train station. But after one night, i changed hotel.
Response from Property: Dear guests, hello! Thank you for staying at Zhengzhou Red Coral Hotel. This month is the quality management month of the hotel. We have sorted out the guest reviews of previous years. Seeing your comments last year, we attach great importance to and review them. In 2022, the hotel will be fully renovated, only furniture and elevators have not been updated. Since the hotel is located in the prosperous commercial area of Zhengzhou, and there are many meetings and business travelers, in order not to affect the normal check-in time and normal operation of the guests, the hotel has formulated a time, batch update plan for furniture, and elevators in 2024, which will be completed by the end of the year. To improve the quality of the hotel's stay. Welcome to visit again and experience a different feeling. I wish you a happy life!
2010501305
Business Room - City-View, Night View (2 beds)
Stayed in May 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is spacious, the bedding is clean and soft, the towels are soft and comfortable, the air conditioner is cool, the shower head has a large flow rate, and the bathroom is separated into dry and wet areas. There is also a self-service laundry room, which is convenient.
Original TextTranslated by Google
Response from Property: "Spacious Room" "Comfortable Bedding" Dear guests, hello! Thank you for taking the time to comment on the hotel. We are so happy to receive your praise. Hongshanhu is close to Zhengzhou Station, located in the center of Zhengzhou, in the second phase of the business circle. There are more than 300 clothing, beauty, hairdressing, and small commodity wholesale markets nearby. Dehua Pedestrian Street is within easy reach. It is the best choice for business travel and tourism, vacation, shopping, leisure and living. We are very happy that your trip was successful this time, and we hope you will come next time! I wish you a happy life! Have a happy holiday!
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel has complete facilities and very good sanitary conditions. I feel that the hotel environment is maintained very attentively. The service staff is also very friendly. The hotel has many thoughtful designs, which is quite nice. The hotel's buffet breakfast refreshed my cognition. The category is too rich, with a variety of meals, fruits, and drinks. It's like eating a high-quality buffet. Thumbs up
Original TextTranslated by Google
Response from Property: "The hotel is in a good location" "Convenient for travel" "Rich breakfast" Dear guests, hello! Thank you for your review of the hotel. Your praise is the greatest affirmation and support for our work. Welcome to visit again! I wish you and your family a happy May Day holiday!
Guest User
Business Room - City-View, Night View (2 beds)
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
First of all, the hotel is in a very good location. It is very convenient for office workers on business trips, saving my time. At the same time, all the staff of the hotel also provided very good services, which made it very convenient for me, a foreigner, to travel for work. There is nothing to say about the room. It is almost the same as the picture. I still like the decoration style. All kinds of facilities are relatively complete, and even the bathroom is cleaned very carefully! Thumbs up! The breakfast room of the hotel looks very clean and bright. I thought that the breakfast of this kind of hotel was not very good, but I was surprised early in the morning! The variety of dishes is very rich and delicious 😋, so I can eat well and work at ease early in the morning. In short, I am very satisfied with this stay. The service attitude of the hotel is particularly good. The staff always maintains a friendly smile, is very friendly, and is also very professional! Recommended to all friends!
Original TextTranslated by Google
Response from Property: "Good location" "Room hygiene" Dear guests, hello! Thank you for taking the time to comment on the hotel in your busy schedule. Your praise is the greatest support and encouragement for our work. Red Coral Hotel is located in the center of Zhengzhou, in the Erqi business district, close to Zhengzhou Station, Erqi Memorial Tower and Dehua Pedestrian Street are about 600 meters away from the hotel, and there are many businesses nearby, which is very convenient for tourism and shopping. The hotel's Chinese and Western breakfast is a highlight. 80-100 kinds of Chinese and Western dishes and drinks are served every day to meet the eating habits of different guests. Welcome you and your family to the hotel again! I wish you a happy May Day holiday!
Anonymous User
Family Room1
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Arrived in Zhengzhou at night, and wanted to go to Fantawild the next day. The guide in the hotel lobby was very detailed, and it was clear how to get there. The service of Xiao Li at the front desk was also very considerate.
Original TextTranslated by Google
Response from Property: 《Excellent Location》Dear guests! Thank you for your high evaluation of the hotel. The Red Coral Hotel is located in the center of Zhengzhou, close to Zhengzhou Station, Erqi Memorial Tower, and Dehua Pedestrian Street. There are more than 300 clothing markets, beauty and hair markets, and small commodity markets nearby, which are very convenient for business, tourism, and shopping. In order to facilitate the travel of guests staying at the hotel, the hotel has set up a travel guide to improve the travel efficiency of out-of-town guests. The hotel's Chinese and Western breakfast is very popular among guests. There are cold dishes, hot dishes, Western pastries, salads, coffee, milk, format drinks, soup, porridge, boiled noodles, etc., and the service time is 6:30-10:00 in the morning. Welcome to visit again! I wish you a happy life!
Anonymous User
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The location is very good. It is an old hotel. The service attitude of their hotel is very good. My child felt uncomfortable at night. I called the hotel front desk to ask if there was a pharmacy nearby. After the hotel found out, they immediately sent the medicine to the room. I have to give a good review for their service attitude. There is also a travel guide I took at the hotel. It is very detailed. Overall, the service of this hotel is very good.
Original TextTranslated by Google
Response from Property: 《Excellent Location》Dear guests! Thank you for your high evaluation of the hotel. It is our duty to be anxious for the guests. The discomfort of children affects the hearts of parents. The hotel front desk always has standing medicines that guests need urgently in case of emergency. Red Coral Hotel is located in the center of Zhengzhou, close to Zhengzhou Station, Erqi Memorial Tower, and Dehua Pedestrian Street. There are more than 300 clothing markets, beauty and hair markets, and small commodity markets nearby, which are very convenient for business, tourism, and shopping. In order to facilitate the travel of guests staying in the hotel, the hotel has set up travel guides to improve the travel efficiency of out-of-town guests. The hotel's Chinese and Western breakfast is very popular among guests. There are cold dishes, hot dishes, Western pastries, salads, coffee, milk, format drinks, soups, porridge, noodles, etc., and the service time is 6:30-10:00 in the morning. Welcome to visit again! I wish you a happy life! Health and peace!
Guest User
Family Room
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is located in the north square of Zhengzhou Railway Station, with convenient transportation. The Erqi Memorial Hall is near the hotel and you can visit it. There are delicious food nearby, which is very convenient for eating. The hotel's buffet breakfast is very good and cost-effective The hotel offers free environment: clean and hygienic Service: very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to comment on our hotel. Your praise is the driving force of our work. We will continue to work hard in the future to do a better job. Welcome to visit us again! I wish you a happy life! All the best!
Cktonglian
Business Room - City-View, Night View (2 beds)
Stayed in Apr 2024
Couples
19 review
4.0/5
Very Good
Posted on Apr 22, 2024
The front desk said they would upgrade me to a newly renovated room, but the view outside the window was not good. The room is clean, dry and wet are separated, and no floor towels are provided. The TV network is unsatisfactory and often lags. There is no 3-in-1 coffee in the room, so you have to ask the front desk for it. The breakfast was quite satisfactory, the male waiter had a very serious attitude towards his work, and the service was warm and courteous, which is worthy of praise!
Original TextTranslated by Google
Response from Property: "Convenient travel" + "Rich breakfast" + "Clean room" Dear guests, hello! Thank you for taking the time out of your busy schedule to give the hotel a good review. In order to do a good job of receiving guests during the peak period of May Day, the hotel has begun to check and debug the network and TV in all aspects. We will focus on the problems you mentioned and check and debug the room you have stayed in again. The hotel has updated the coffee brand of the executive room, and the new goods have not yet arrived. We have taken the old 3-in-1 coffee offline. The new product is 2-in-1 + sugar bag to meet the needs of guests. At present, guests who need 3-in-1 coffee need to call the front desk and the front desk will deliver it to the room. Floor towels are standard in guest rooms. We will check to see which link has a problem. Thank you again for your praise for the restaurant waiter. Welcome to stay at the Red Coral Hotel again. I wish you a happy life! Successful career!
Guest User
Family Friendly Suite
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The whole family booked a parent-child room. There were surprises everywhere from the moment we entered the door! The room is super big, the children like the bunk beds very much, the facilities are very complete, there are children's toys, tents, very cute! It is the best choice for parent-child travel. In addition, the service staff at the front desk are also very polite and professional. Thumbs up for the handsome little brother!
Original TextTranslated by Google
Response from Property: "Specialized Family Room for Children" Dear guests, hello! Thank you for choosing Red Coral Hotel as your residence for this trip. The Childlike Family Suite of Red Coral Hotel is specially prepared for guests traveling with children. We are very happy that the facilities and equipment in the room can satisfy you and your children. In addition to the room type you see, we have also prepared a parent-child piano room for children above level 9 who need to play the piano every day to meet the needs of parents and children, playing and learning at the same time. Welcome to visit next time! I wish you and your family happiness and peace!
Guest User
Business Room - City-View, Night View (Double bed)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
I didn't expect this restaurant to be so good in terms of service and facilities. The breakfast buffet was also very rich. The transportation was also very convenient. I originally planned to stay for two nights, but later I added a few more days after discussing with other tourists. Oh, the lucky bag was also an unexpected surprise. The front desk also introduced a lot of Henan travel guides, which was great!
Original TextTranslated by Google
Response from Property: "Provide Travel Guide" Dear guests, hello! Seeing your pleasantly surprised comments, we are so happy that we can't stop smiling. Our job is to help every guest who arrives at the hotel get more care and concern in a foreign land. The distinguished guests travel thousands of miles to Henan, which is rich in history and cultural connotations, to travel in order to gain more spiritual gains. For this reason, the hotel collects information about various tourist attractions, travel agencies, and car rental companies to the hotel, so that guests can get valuable travel information and guides as soon as they arrive at the hotel to improve the efficiency and satisfaction of your trip. The hotel's Chinese and Western breakfast is the highlight of the hotel. There are more than 80 varieties of food available every day to meet the taste needs of guests from all over the world. The breakfast is served from 6:30 to 10:00 in the morning, and the peak dining time is 7:00-8:30. The lucky bag is my little thought, and it contains the blessings of all our hotel staff to you and your family! May you make great achievements in your career! Be happy every day!
Anonymous User
Business Room - City-View, Night View (2 beds)
Stayed in Feb 2024
Friends
11 review
5.0/5
Outstanding
Posted on Feb 19, 2024
It is very close to Zhengzhou Railway Station, only three minutes' walk away. The hotel is clean and tidy. Although it is an old hotel opened in 1996, the room facilities are relatively new. The bed is very comfortable to sleep on.
Original TextTranslated by Google
Response from Property: [East Square of Railway Station] "The light of the soul shines in silence and goes out in bustle." The world is full of vanity and noise; the world is bustling, all for profit. Instead of indulging in fame and fortune, it is better to calm down, listen to the voice of the heart, and feel the present life. Thank you very much for your evaluation. We really hope that through our own efforts, we can really make guests feel at ease and at ease. Therefore, we will do our best to make you feel at home. Thank you again for your affirmation, we will continue to work hard.