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Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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Positive reviews(625)
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Negative reviews(12)
Guest User
Family Room
Stayed in Mar 2024
Family
9 reviews
2.2/5
Posted on May 7, 2024
The water drainage of Bath room is very poor. It floods everytime we showers.
The TV does not work.
We need to pay to watch local news. The breakfast offers very limited option.
Only consolation is the free laundry facilities. It uses old fashioned type bosch make dryer and washer. Located at 8th floor
Response from Property: Dear guest, regarding the issues mentioned in your review, the hotel has conducted a thorough investigation one by one. Regarding the issue of room drainage, due to a blocked floor drain, the bathroom drainage was not smooth. This is indeed a mistake in our work, but we kindly remind you that if you encounter any problems during your stay, the hotel will solve them for you as soon as possible. Regarding the issue of television, in order for guests to have a better check-in experience, the hotel has upgraded all the televisions on the floor of your selected family room before May Day, replacing them with a 65 inch super large voice intelligent TV. Regarding payment issues, you may not be familiar with Chinese television. TV satellite channels can be watched for free through television, but some movies and TV shows in apps such as iQiyi require payment. When you encounter TV problems, we also assisted you in adjusting the TV to ensure that it can play normally before leaving your room. Regarding breakfast, the hotel has made adjustments and upgrades to the breakfast layout, dishes, and cooking methods during holidays to meet the dining preferences of guests from all over the world. All the guests at the May Day Holiday Hotel were very satisfied with the breakfast. In particular, we provided up to 80 kinds of dishes, such as soup with pepper with Henan characteristics, which were very popular with guests. In addition, the self-service laundry rooms provided by the hotel are all Bosch branded washing machines and dryers, which are convenient for many guests like you who stay continuously for several days. Also, as a service industry, we have always been deeply committed to providing refined services, just like how we assist you in storing express delivery, providing you with all the services that are convenient for you. Even when you check out, we help you take the elevator all the way to the parking lot. We have always treated every customer with sincere service details, and of course, we also hope to receive the understanding and recognition of every customer. Unfortunately, we were unable to satisfy you. Your suggestions and opinions will definitely serve as a driving force for us to continue our efforts. Finally, I hope you have a pleasant trip to China! Good luck!
Rick Singapore
Family Room
Stayed in Dec 2023
Couples
26 reviews
4.2/5
Very Good
Posted on Jan 20, 2024
What you see is what you get. Generally friendly staff, conveniently located near railway station in the central part of Zhengzhou city.
Response from Property: Thank you for your comments, sincerely welcome you to visit next time.
GTYing
Executive Double Room
Stayed in Nov 2023
Solo travellers
88 reviews
4.0/5
Very Good
Posted on Jan 4, 2024
Executive room is much more better than the discount room. Clean and nice. Just beside zhengzhou railway station. I missed the train due to estimated wrongly the time from hotel to the zhengzhou east. The metro station is not so near as mentioned. I carry the luggage walk around 30min to the metro station. I will suggest just take the car to the zhengzhou east if needed.
Response from Property: 【二七廣場】尊敬的賓客您好!感謝您選擇紅珊瑚酒店,我們萬分榮幸能為您服務。紅珊瑚酒店地處鄭州市市中心火車站東廣場,交通非常便利,附近有商業、娛樂和購物中心,地理位置絕佳。另外酒店準備了多種不同佈局的房型和品種豐富的自助早餐以供不同客人選擇,酒店前台是24H服務,入住期間有任何需要幫助的地方都可以聯繫我們,酒店全體員工衷心期待您的再次光臨!
Ramon Allones
Business Double Bed Room With City Center View
Stayed in Aug 2023
Business travellers
7 reviews
4.7/5
Amazing
Posted on Sep 4, 2023
Upon arrival the front desk staff was very friendly and the check-in process was smooth and quick ! I even was upgraded 👍 All amenities were provided in the room. Price and service were excellent for this type of hotel. Nothing to complain about and my room was just renovated and so was the floor !
Response from Property: 【設施齊全】尊敬的賓客您好!感謝您選擇紅珊瑚酒店和給我們的好評,我們相信生命中每一次邂逅都來之不易,更珍惜每一次的相遇為您提供優質高效的服務體驗,很高興再去分別之後還能為您帶來美好的回憶。我們真誠的期待您的再次光臨。
Anonymous User
Stayed in Jun 2023
Family
44 reviews
2.5/5
Posted on Aug 13, 2023
Not clean and room condition is old. Not look like what photo shows. But v close to train station. But after one night, i changed hotel.
Response from Property: Dear guests, hello! Thank you for staying at Zhengzhou Red Coral Hotel. This month is the quality management month of the hotel. We have sorted out the guest reviews of previous years. Seeing your comments last year, we attach great importance to and review them. In 2022, the hotel will be fully renovated, only furniture and elevators have not been updated. Since the hotel is located in the prosperous commercial area of Zhengzhou, and there are many meetings and business travelers, in order not to affect the normal check-in time and normal operation of the guests, the hotel has formulated a time, batch update plan for furniture, and elevators in 2024, which will be completed by the end of the year. To improve the quality of the hotel's stay. Welcome to visit again and experience a different feeling. I wish you a happy life!
Shujianfei
Business Double Bed Room With City Center View
Stayed in Oct 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Hotel location: Next to Zhengzhou Station/Passenger Transport Center Station, 2 minutes' walk to Zhengzhou Station;
Surrounding area: There are many buses and taxis. It is a distance from the subway. It takes about 15 minutes to walk from Erqi Square;
The room size is just right, the shower room and the sink are very fast, and plastic slippers are provided, which is very convenient;
There are 4 elevators in the hotel, so there is no crowding at the top or bottom;
The staff are very friendly and free snacks are provided upon check-in;
The breakfast is rich, you can cook your own noodles, there are four or five hot dishes, 3 kinds of fruits, and milk and soy milk porridge;
Original TextTranslated by Google
Response from Property: [Must-selected hotel in Zhengzhou Station] Dear guests, I am very happy to read your satisfactory comments about the hotel. The hotel has recently renovated a variety of special theme rooms, and the long buffet brunch from 6:30-10:00 is a special feature of the hotel. As the most popular hotel in the station, Red Coral has always put details into our services. The transportation around the hotel is convenient, and you can take a taxi directly to Yinji Animal Kingdom, Movie Town, and Henan Drama Fantasy City. Finally, all the hotel staff wish you a happy trip!
Guest User
Family Room
Stayed in Jun 2024
Family
45 reviews
4.7/5
Amazing
Posted on Aug 4, 2024
After exiting Zhengzhou Station, exit from the East Square. The hotel is right next to it. I exited the station from the West Square and ended up with a big circle. The room is clean and comfortable, and the breakfast buffet is also good! The location is good, with many shops around and close to 27th Square.
Original TextTranslated by Google
Response from Property: [The location is at the northeast exit of Zhengzhou Railway Station] Dear guests, hello! We are very happy to see your satisfactory comments and we will definitely continue to do better. Your satisfaction with the living conditions during this trip is our greatest reward. The Red Coral Hotel has undergone a comprehensive renovation and upgrade in 2022. In addition, the hotel is located in the center of Zhengzhou, a short distance from Zhengzhou Station. It is very convenient to get on and off the hotel. The hotel is surrounded by the Erqi Memorial Tower, Dehua Pedestrian Street, Dennis Department Store and There are more than 300 wholesale markets for clothing, beauty, hairdressing, and international small commodities, making it the best place for travel, shopping, and business travel. Happy holidays to you and your family!
2010501305
Business Twin Room With City Center View
Stayed in Apr 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on May 2, 2024
The room is spacious, the bedding is clean and soft, the towels are soft and comfortable, the air conditioner is cool, the shower head has a large flow rate, and the bathroom is separated into dry and wet areas. There is also a self-service laundry room, which is convenient.
Original TextTranslated by Google
Response from Property: "Spacious Room" "Comfortable Bedding" Dear guests, hello! Thank you for taking the time to comment on the hotel. We are so happy to receive your praise. Hongshanhu is close to Zhengzhou Station, located in the center of Zhengzhou, in the second phase of the business circle. There are more than 300 clothing, beauty, hairdressing, and small commodity wholesale markets nearby. Dehua Pedestrian Street is within easy reach. It is the best choice for business travel and tourism, vacation, shopping, leisure and living. We are very happy that your trip was successful this time, and we hope you will come next time! I wish you a happy life! Have a happy holiday!
Guest User
Family Room
Stayed in Mar 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel has complete facilities and very good sanitary conditions. I feel that the hotel environment is maintained very attentively. The service staff is also very friendly. The hotel has many thoughtful designs, which is quite nice. The hotel's buffet breakfast refreshed my cognition. The category is too rich, with a variety of meals, fruits, and drinks. It's like eating a high-quality buffet. Thumbs up
Original TextTranslated by Google
Response from Property: "The hotel is in a good location" "Convenient for travel" "Rich breakfast" Dear guests, hello! Thank you for your review of the hotel. Your praise is the greatest affirmation and support for our work. Welcome to visit again! I wish you and your family a happy May Day holiday!
Guest User
Business Twin Room With City Center View
Stayed in Mar 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
First of all, the hotel is in a very good location. It is very convenient for office workers on business trips, saving my time. At the same time, all the staff of the hotel also provided very good services, which made it very convenient for me, a foreigner, to travel for work.
There is nothing to say about the room. It is almost the same as the picture. I still like the decoration style. All kinds of facilities are relatively complete, and even the bathroom is cleaned very carefully! Thumbs up!
The breakfast room of the hotel looks very clean and bright. I thought that the breakfast of this kind of hotel was not very good, but I was surprised early in the morning! The variety of dishes is very rich and delicious 😋, so I can eat well and work at ease early in the morning.
In short, I am very satisfied with this stay. The service attitude of the hotel is particularly good. The staff always maintains a friendly smile, is very friendly, and is also very professional! Recommended to all friends!
Original TextTranslated by Google
Response from Property: "Good location" "Room hygiene" Dear guests, hello! Thank you for taking the time to comment on the hotel in your busy schedule. Your praise is the greatest support and encouragement for our work. Red Coral Hotel is located in the center of Zhengzhou, in the Erqi business district, close to Zhengzhou Station, Erqi Memorial Tower and Dehua Pedestrian Street are about 600 meters away from the hotel, and there are many businesses nearby, which is very convenient for tourism and shopping. The hotel's Chinese and Western breakfast is a highlight. 80-100 kinds of Chinese and Western dishes and drinks are served every day to meet the eating habits of different guests. Welcome you and your family to the hotel again! I wish you a happy May Day holiday!
Anonymous User
Family Room1
Stayed in Mar 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
Arrived in Zhengzhou at night, and wanted to go to Fantawild the next day. The guide in the hotel lobby was very detailed, and it was clear how to get there. The service of Xiao Li at the front desk was also very considerate.
Original TextTranslated by Google
Response from Property: 《Excellent Location》Dear guests! Thank you for your high evaluation of the hotel. The Red Coral Hotel is located in the center of Zhengzhou, close to Zhengzhou Station, Erqi Memorial Tower, and Dehua Pedestrian Street. There are more than 300 clothing markets, beauty and hair markets, and small commodity markets nearby, which are very convenient for business, tourism, and shopping. In order to facilitate the travel of guests staying at the hotel, the hotel has set up a travel guide to improve the travel efficiency of out-of-town guests. The hotel's Chinese and Western breakfast is very popular among guests. There are cold dishes, hot dishes, Western pastries, salads, coffee, milk, format drinks, soup, porridge, boiled noodles, etc., and the service time is 6:30-10:00 in the morning. Welcome to visit again! I wish you a happy life!
Anonymous User
Family Room
Stayed in Mar 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
The location is very good. It is an old hotel. The service attitude of their hotel is very good. My child felt uncomfortable at night. I called the hotel front desk to ask if there was a pharmacy nearby. After the hotel found out, they immediately sent the medicine to the room. I have to give a good review for their service attitude. There is also a travel guide I took at the hotel. It is very detailed. Overall, the service of this hotel is very good.
Original TextTranslated by Google
Response from Property: 《Excellent Location》Dear guests! Thank you for your high evaluation of the hotel. It is our duty to be anxious for the guests. The discomfort of children affects the hearts of parents. The hotel front desk always has standing medicines that guests need urgently in case of emergency. Red Coral Hotel is located in the center of Zhengzhou, close to Zhengzhou Station, Erqi Memorial Tower, and Dehua Pedestrian Street. There are more than 300 clothing markets, beauty and hair markets, and small commodity markets nearby, which are very convenient for business, tourism, and shopping. In order to facilitate the travel of guests staying in the hotel, the hotel has set up travel guides to improve the travel efficiency of out-of-town guests. The hotel's Chinese and Western breakfast is very popular among guests. There are cold dishes, hot dishes, Western pastries, salads, coffee, milk, format drinks, soups, porridge, noodles, etc., and the service time is 6:30-10:00 in the morning. Welcome to visit again! I wish you a happy life! Health and peace!
Guest User
Family Room
Stayed in Mar 2024
Family
18 reviews
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is located in the north square of Zhengzhou Railway Station, with convenient transportation.
The Erqi Memorial Hall is near the hotel and you can visit it.
There are delicious food nearby, which is very convenient for eating.
The hotel's buffet breakfast is very good and cost-effective
The hotel offers free environment: clean and hygienic
Service: very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to comment on our hotel. Your praise is the driving force of our work. We will continue to work hard in the future to do a better job. Welcome to visit us again! I wish you a happy life! All the best!
Cktonglian
Business Twin Room With City Center View
Stayed in Mar 2024
Couples
23 reviews
4.0/5
Very Good
Posted on Apr 22, 2024
The front desk said they would upgrade me to a newly renovated room, but the view outside the window was not good. The room is clean, dry and wet are separated, and no floor towels are provided. The TV network is unsatisfactory and often lags. There is no 3-in-1 coffee in the room, so you have to ask the front desk for it. The breakfast was quite satisfactory, the male waiter had a very serious attitude towards his work, and the service was warm and courteous, which is worthy of praise!
Original TextTranslated by Google
Response from Property: "Convenient travel" + "Rich breakfast" + "Clean room" Dear guests, hello! Thank you for taking the time out of your busy schedule to give the hotel a good review. In order to do a good job of receiving guests during the peak period of May Day, the hotel has begun to check and debug the network and TV in all aspects. We will focus on the problems you mentioned and check and debug the room you have stayed in again. The hotel has updated the coffee brand of the executive room, and the new goods have not yet arrived. We have taken the old 3-in-1 coffee offline. The new product is 2-in-1 + sugar bag to meet the needs of guests. At present, guests who need 3-in-1 coffee need to call the front desk and the front desk will deliver it to the room. Floor towels are standard in guest rooms. We will check to see which link has a problem. Thank you again for your praise for the restaurant waiter. Welcome to stay at the Red Coral Hotel again. I wish you a happy life! Successful career!
Guest User
Family Friendly Suite
Stayed in Mar 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
The whole family booked a parent-child room. There were surprises everywhere from the moment we entered the door! The room is super big, the children like the bunk beds very much, the facilities are very complete, there are children's toys, tents, very cute! It is the best choice for parent-child travel. In addition, the service staff at the front desk are also very polite and professional. Thumbs up for the handsome little brother!
Original TextTranslated by Google
Response from Property: "Specialized Family Room for Children" Dear guests, hello! Thank you for choosing Red Coral Hotel as your residence for this trip. The Childlike Family Suite of Red Coral Hotel is specially prepared for guests traveling with children. We are very happy that the facilities and equipment in the room can satisfy you and your children. In addition to the room type you see, we have also prepared a parent-child piano room for children above level 9 who need to play the piano every day to meet the needs of parents and children, playing and learning at the same time. Welcome to visit next time! I wish you and your family happiness and peace!