11F, Hebaili Plaza, No.63 Tianning North Road, Zhaoqing, ChinaView Hotel Details
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Novlion Hotel (Qixingyan Archway Store) Guest Reviews
4.7/5
Amazing
1035 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1035)
Positive reviews(1012)
Reviews with photos/video(159)
Classy environment(107)
Friendly front desk staff(69)
Easy to get around(63)
Convenient parking(52)
Convenient for shopping(42)
Delicious breakfast(41)
Located in the city centre(37)
Stayed multiple times(6)
Negative reviews(23)
HsuYu
Business City-view Queen Room
Stayed in Apr 2024
Friends
1 Reviews
4.5/5
Great
Posted on May 1, 2024
Very good and friendly service, really have a nice stay, many thanks!
Response from Property: Dear guests: Thank you for choosing to stay at our hotel, we always uphold the high attention to each guest's stay experience. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness, and every room item is carefully selected. We always insist on serving every guest with heart, so that every stay in our hotel is full of warmth and comfort. Looking forward to providing you with a wonderful stay again!
Guest User
Lake-view Suite
Stayed in May 2021
Solo travellers
4 Reviews
4.7/5
Amazing
Posted on May 12, 2021
The hotel is located in the main hub of Zhaoqing. Wonderful view, and felt comfortable finding the location. Friendly to foreigners traveling, and right near main attractions. I only placed a 4/5 on location due to sound. Otherwise, check in and relax!
Response from Property: Good morning, Dear Guests! Thank you for your trip to stay in Zhaoqing Novlion Hotel. It is an honor that the service of the Novlion Hotel gave you a full mark impression. We will continue to try our best to live up to your praise.
Anonymous User
Stayed in Nov 2022
Friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 12, 2022
very good
LeungHoi
Superior Double Room
Stayed in Sep 2023
Family
18 Reviews
3.5/5
Posted on Sep 10, 2023
The room facilities, beds, etc. are all neat and clean, but the sound insulation is slightly poor and you can hear people in nearby rooms. There are many restaurants near the hotel and the transportation is very convenient. There are not many tourists staying now, so the hotel environment is quieter than before. Overall it was a comfortable experience, highly recommended, and will come again next time.
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Response from Property: Dear guests: Hello! Thank you for choosing to stay, we are honored to serve you! At the same time, thank you for your valuable advice to us. We know that this is the greatest love and help to us. We will seriously study and solve the sound insulation problem to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
hl3525
Stayed in Aug 2023
Family
10 Reviews
3.5/5
Posted on Aug 13, 2023
The sound insulation effect of the room is very poor, and the aunt pushing the cleaning cart through the corridor makes a lot of noise. In addition, there were children running and screaming in the corridor from 10 to 12 o'clock in the evening. It was very noisy, and the hotel's efforts to dissuade them did not help. With children, moving things would be too much trouble. Will definitely change hotels.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry that this stay did not meet your expectations. During your stay, the room is fully booked and there are many tourists. Please forgive me! The hotel leadership attaches great importance to the room noise problem you raised, and has required the engineering department to use multiple channels to take effective measures to reduce noise to maximize the comfort of guests in the hotel. Your opinions are the direction for our continuous progress, and we hope to welcome you with better service next time!
Guest User
Superior Double Room
Stayed in Aug 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2023
Very good 👍 simply excellent! The breakfast is rich and delicious, and the waiters in all positions have a strong sense of service! In particular, the little sister on the 9th floor who serves the housekeeping department with short hair in short braids and a Zhaoqing accent works very seriously and cleans very well. Stayed for 4 days and both of our guest rooms were kept very clean every day.
The bed is very good to sleep on, with moderate firmness and softness. The room is spacious, has good lighting, and has a good view. You can see Qixingyan. Thank you to the hotel for sending us such a good room (932/933). Sound insulation has always been based on character. Apart from this factor, I think the sound insulation is very good. I can't hear sounds from upstairs, outside the door, or next door.
The hotel is located in the city center. It takes 3 minutes to walk to Qixingyan Archway, juice shop, roast meat shop, Yuman Garden and Song City Wall. There is also a cinema and supermarket downstairs. The restaurant "Hao Ge Jia" on the second floor also produces good food at affordable prices. There are delicious coffee, KFC and bakery on the first floor, which is very convenient.
Free laundry and drying are provided on the 9th floor. There are two washing machines with a capacity of 6.2 kg, so you can't wash too much. The dryer runs for 2.5 hours at a time, so don’t dry too much. The hotel provides convenience for everyone, but we also ask everyone to use it with discretion and cherish the public facilities. My personal approach is to wash children's quick-drying clothes by hand, and only put cotton clothes in the washing machine.
It is a hotel with such excellent hardware and software. I hope it will continue to operate next time I come to Zhaoqing! The hotel provides free parking, but unfortunately I didn't use it this time when I took the high-speed rail. If I have a chance to drive to Zhaoqing next summer, I'll try the hotel parking lot.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!