Guest User
December 2, 2022
Very politely asked the front desk where there is parking, she said there is no parking when full, then asked her where to park, she said you have to find your own place to park, the cost is your own, I said when booking clearly said there is free parking Also someone asked the merchant also said there is free parking, the front desk said then you can check out! This attitude? ? ? I said that in many places there is no parking space and parking fees will be reimbursed. The front desk said that we can check out without you, and kept emphasizing check-out with me. I said I checked out more than 3 times : “On the street, someone said they complained about us because there was no parking space,**”. Deceiving consumer behavior, insulting consumer behavior. Hope hotels do a good job of employee quality education, normal reception customers feel offended do not do service industry! There is also a serious leak in the room. Once it is cooled, it leaks.
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