Negative Ratings! Bad bad! ! !
After booking a room with Ctrip, the front bar will charge a deposit without paying the deposit voucher, and you cannot move in without paying the deposit - there is no requirement to pay a deposit in the Ctrip contract.
Call Ctrip's customer service to coordinate with this store manager-our customer service manager will not solve it, and wait for 40-50 minutes at the bar in the middle of the night. Ctrip will not come forward to solve it. It just says to let the payment, there is no way to compromise the payment too late, near the hotel During the construction of the hook machine, the room has poor sound insulation and can hear special sounds. You know, there are basically no paid items in the hotel that are free. I don’t know where the deposit is used? Ordered takeaway delivered directly to your door without a phone call and no notification, where is the hotel management? The price of the hotel in Tianjin is more expensive compared to the same period last year. The price of nearby hotels is also expensive. The bar attendants have almost no service. When the problem occurs, they just watch the jokes and call the superior. Ctrip customer service calls the bar, and the bar staff just press The program is not even willing to accept Ctrip's customer service. It is more expensive to go directly to the store than Ctrip. But who can really solve the problem?
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