The hotel was booked because the hotel promised to pick up and drop off the plane. When I arrived at the airport, I called the other party to pick up the plane. I was told that the driver was off work and suggested that I return it myself. I was already at the airport at the time and it was very troublesome to rebook. Later, I called eLong customer service, first chatted with the artificial intelligence, and then transferred to the manual service. The customer service coordinated with the hotel twice for me, and it was a lot of twists and turns. Finally, eLong replenished me. With 50 yuan taxi fare, there is no need to rebook the hotel. I landed at Xinzheng Airport more than one o'clock in the morning, and it was still very inconvenient to take a taxi in the middle of the night, because it was less than five kilometers away, and the taxi did not go. I made an appointment three times and the fare increase finally resulted in a car. The whole process is like this, it's very tiring. In fact, I just need a pick-up, and I don’t need 50 yuan. Elong is still responsible, and the hotel is not reliable.
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