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Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(1119)
Positive reviews(1091)
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Friendly front desk staff(84)
Delicious breakfast(69)
Large rooms(66)
Perfect for business trips(26)
Stayed multiple times(20)
Located in the city centre(15)
Nice bathtub(10)
Negative reviews(28)
Guest User
Suite - City-View
Date of stay: Apr 2026
Family
2 reviews
9.7/10
Amazing
Posted on May 4, 2026
This is probably the cleanest and most upscale hotel in Xiangtan's city center. I had to switch rooms from Huatian in the middle of the night to come here. However, since the rooms were renovated in 2018, there are still issues like dirty windows on the outside and peeling paint from a leaky roof.
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Response from Property: 尊敬的賓客:您好,感謝您願意與我們分享您的入住體驗,如果您有更細節的建議,期待您可以直接與我們聯繫,酒店也將進行不斷的完善,希望下次您可以感受我們更好的服務,祝您生活愉快!
Guest User
Superior 2-bed Room
Date of stay: Feb 2026
Family
31 reviews
10/10
Outstanding
Posted on Mar 26, 2026
The room is spacious, offers great value for money, and parking is convenient. The front desk service is excellent, the bedding is clean, tidy, and comfortable, and the shower has fantastic water pressure. Plus, there's a small TV in front of the bathtub! Definitely recommended.
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Response from Property: 尊敬的客人您好,您的美好入住體驗使我們倍感榮幸,您的肯定是我們前進的動力,期待您的下次光臨
Guest User
Yayi Double Bed Room (High-Speed Internet)
Date of stay: Nov 2025
Solo traveller
6 reviews
6.5/10
Posted on Dec 27, 2025
Overall, it is good. However, I faced some issues. Cleanness is an issue. Several items in the room are not functioning properly, and there are no basic facilities available. For example, no packet of coffee is provided. The overnight robe/dress was not clean and appeared to have been used by someone else before being returned to me. There were also unpleasant smells around the room/building.
Response from Property: 尊敬的賓客:您好,感謝您選擇我們君逸美高梅入住,您反映設施不能正常使用,對不起在您入住時我們未給您介紹房間設備使用方法。房間配咖啡,我們酒店早餐廳有免費咖啡咯,另我們會更加強房間衞生要求,感謝您選擇我們酒店入住,歡迎您下次再入住!
Response from Property: 尊敬的客人,您好!感謝您選擇湘潭君逸美高梅國際大酒店並分享本次入住體驗。很高興您對大堂迎賓、紅茶口感以及前台貼心贈禮留下深刻印象;同時也感謝您對客房寬敞、衞生整潔、洗浴水温舒適的認可。得知您在早餐時詢問39元/位併購買2份、餐品種類豐富,且餐廳為小童提供專用小童餐具,進一步提升了親子用餐的便利與愉悦,我們倍感欣慰。歡迎您再次光臨,祝您與家人旅途愉快。
Response from Property: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,謝謝您的肯定。
Guest User
Deluxe Room - City-View (Double Bed)
Date of stay: Jun 2026
Solo traveller
6 reviews
2.0/10
Posted on Jul 13, 2026
房間條件很差,你們自己看圖吧,和前台協商退房不同意,非要電話騷擾我,並要求我付款入住錢。
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6/9
Response from Property: 尊敬的賓客,非常抱歉本次入住未能給您帶來滿意的體驗。關於房間情況與退房協商,我們均是按照酒店入住規則與前台溝通處理,過程中不存在惡意騷擾行為,也始終保持禮貌溝通。如您對服務或房間有任何異議,歡迎您直接聯繫酒店負責人,我們願意進一步核實並妥善處理,感謝您的反饋。