Atour Hotel Xiangshan Binhai Avenue

The front desk service is good, the hotel is in a good location, the location is good, it is very convenient to go to Songlan Mountain Scenic Area, the scenery nearby is beautiful, it is close to the company, the pastoral scenery in front of the hotel is nice, the scenery is good, the surrounding is very convenient, the bedding in the hotel room is comfortable, and the overall environment is very good Great, recommended

The service of this hotel is really worthy of the words "enthusiastic and thoughtful", it directly touched my heart! I drank too much while accompanying a client on a business trip. When I got back to the room, I was in a daze. I wanted to ask the front desk if there was any hangover soup or something like that. Within a few minutes, a boy came to the front desk and brought me a glass of warm honey lemonade. ,Notice! It's warm, not hot, which is really considerate! ! I vomited all over the floor and I felt disgusted with it. As a result, the boy took the cleaning tools to clean me up without saying a word. Because I was really sleepy, I fell asleep directly. When I woke up in the morning, I found that the clothes on the floor were also there. It disappeared. I just went on a business trip for a day and didn’t bring any other clothes. Then I saw the note left on the table. When I opened the door, I found that my clothes had been washed, folded and hung on the door! This service is really YYDS! ! !

The environment is good, the hotel is clean, the room is clean, there are children with me, and I specially gave the children slippers and toothbrushes. The front desk staff are friendly, polite, and enthusiastic. It's the first time I stayed at Atour, and I have a very good impression. I will continue to choose it next time

Hotel hygiene is very good, service is also very good. It is very close to Songlan Mountain Scenic Area. The facilities are also relatively complete. I will stay at this hotel next time. As expected of Atour.

A comment just now has already commented on the male receptionist, so I won’t say more here. I just hope that your company will carefully consider hiring people and pay attention to the professional level training of employees! This is obviously due to lack of professional skills. I booked two rooms, one with a king bed and one with a twin bed. I was told that the twin bed had not been cleared yet and asked me to wait for 20 minutes. I agreed, and after 20 minutes, it was still there. No, they said they could upgrade me to an executive twin room, which was fine, but I asked where the double room was? He said he had to wait another 30 minutes. I wanted to go crazy at that time... The elderly and children had been waiting in the lobby for a long time... I said I couldn't wait any longer. I wanted to go to Songlan Mountain to play. It was already 4 pm by then, and the sea water would be too late. It was cool. Later, the girl at the front desk next to me helped me get an executive king bed in a few minutes, and it was also on the same floor. You see, it can be solved, but the male front desk just couldn't solve it. He just stayed there, snap, snap, snap. When he clicks the mouse, I don’t know what he is clicking on! It was my first time to stay at Atour, and he also suggested that I apply for a membership card. I said yes, and I planned to recharge and apply for a card. This kind of service made me give up the idea! Did this kind of waiter cheat Atour? ?