360 West Huancheng Road (Huancheng Xi Lu), Xi'an, ChinaView Hotel Details
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Titan Times Hotel Guest Reviews
4.7/5
Amazing
1123 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Overall, it's really good, especially He Jing has a customer service employee who came to ask if our room was clean. The service attitude is very good.
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Guest User
Standard Suite
Stayed in Apr 2024
Friends
4 Reviews
4.8
/5
Amazing
Posted on Apr 22, 2024
Facilities: The hardware facilities are generally old, and they are typical decoration styles from 10 years ago. It is recommended to make some hardware upgrades, especially the toilet, which should be replaced. It affects the mood of going to the toilet. In addition, the hotel's fresh air system can also be improved. It is not ventilated, and there is a smell in the corridor and room.
Service: The service is generally good. The manager Xiao He contacted in advance by phone, asked about the general situation of the accompanying personnel, and prepared slippers and snacks for the children.
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Guest User
Preferred suite (queen bed)
Stayed in Apr 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 20, 2024
I booked a standard room, and the front desk manager He was very enthusiastic. He changed me to a suite and gave me snacks and shadow puppets. The room was spacious and quiet, and the breakfast had a variety of varieties and was delicious.
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Anonymous User
Preferred suite (queen bed)
Stayed in Apr 2024
Business travellers
7 Reviews
4.6
/5
Great
Posted on Apr 18, 2024
Although the hotel is old, the rooms are very spacious and separated by a small hall. The service attitude of the staff was very good. Xiao Guo gave me snacks when I checked in and a small souvenir when I checked out.
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Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments are a very rare and precious treasure for us. We will continue to work hard to continuously improve various services and hope to see you again in the future. I wish you a happy mood and a happy family!
Xiao Liu at the front desk was very friendly and polite, which made me experience a different Xi'an!
There is a food city nearby, which is very convenient for eating and drinking. It is very convenient to go anywhere by bus or subway.
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Caipangduoji
Preferred suite (queen bed)
Stayed in Apr 2024
Business travellers
4 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
I have stayed here many times, and every time I was greeted by the manager named Feng, who was gentle and friendly, and the experience was great. The room is relatively large. Although the facilities are a bit old, the service is very good. Five-star recommendation.
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wdr135
Preferred suite (queen bed)
Stayed in Apr 2024
Business travellers
4 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
酒店很不錯,房間很大,服務很好,感謝馮經理送的小禮物,很有心,下次再來
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Guest User
Standard Suite
Stayed in Apr 2024
Business travellers
58 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
挺好的套房酒店,賀靜經理服務一流
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Cengcengcengcengcengcengcengcengcengcengceng
Preferred suite (queen bed)
Stayed in Apr 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Apr 19, 2024
The room is very nice, the sleeping area is separated, which is good. Overall, it is good. It seems that there are hotels specifically targeting Koreans. It is very close to the subway station.
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Response from Property: Dear guests, hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Guest User
City Wall Viewing Suite
Stayed in Apr 2024
Solo travellers
2 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
Very satisfied. Some problems occurred during the trip. The manager solved them in time and changed the room. His attitude was very good.
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Guest User
Preferred suite (twin bed)
Stayed in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
The room is very spacious and the service is very good
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Guest User
Preferred suite (queen bed)
Stayed in Apr 2024
Business travellers
6 Reviews
5.0
/5
Outstanding
Posted on Apr 10, 2024
The room is large, comfortable and quiet. Feng Rui, the service manager at the front desk, was very enthusiastic. When I checked out, she heard that I was from another place and gave me a small gift of local specialties. I am very grateful! A small suggestion: It would be better if the room could be more intelligent!
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Response from Property: Dear guest: Hello! Thank you for choosing Tianlang Times Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We hope you will like the local gifts of the hotel. At the same time, thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!