Four Seasons Huating Hotel

The Wifi doesn’t work well. It doesn’t work even when I adjust it until almost 1 o’clock in the morning. I was told that the same thing happens when I change rooms. The environment is also dirty. Maybe it’s because I’m too old. There’s dust in the corners and cracks. And the air conditioner doesn’t work. Tell me. I have underfloor heating but the house is freezing!

The front desk service is polite and warm, which makes people feel very comfortable. The hotel has complete facilities, neat rooms, and cleanliness. It was a very good physical examination. I will stay here next time

The hotel service is in place, there are special snacks for breakfast, and it is more convenient to go to the surrounding attractions. A relatively satisfactory trip to Xi'an.

The most comfortable hotel I stayed in this trip. The lady at the front desk was very helpful. She helped me book a standard room. The room was very spacious and clean. Because of my uncomfortable throat, the cleaning staff even sent two extra bottles of water. Next time I still come to this hotel when traveling. The transportation is very convenient. The No. 2 subway station goes directly to the station. It is also very convenient to go out and call a taxi. I will come again next time

1. It was after 11 o'clock in the evening when we arrived at the hotel. The electric socket for the room was old and had poor contact. There was no electricity in the room. I had to fiddle with it twice to find a new room. 2. The new room has electricity, but the hot water in the shower is hot and cold, and changes back and forth between 20 degrees and 60 degrees. It is obvious that the hot water valve in the pipeline is aging. I am very tired. I don’t want to bother and will not change rooms. I reluctantly It works, just stay away when the water is cold or hot. 3. The WIFI connection in the room will definitely be disconnected after a period of time, and the WIFI signal in the room cannot be found. I called and asked, and the answer I received was that your own WIFI will also be disconnected. If the WIFI in the room is disconnected, the WIFI in other rooms will also be disconnected. , use the one you can connect to. This reply made me laugh out loud, but I really don’t want to argue with an old lady about technical issues like WIFI. Forget it, I don’t even care about hot water. Why bother about WIFI? Overall, this was my worst hotel experience bar none. The room price is not expensive, but I have stayed in cheaper hotels, and the basic guarantee is still there. This 1 point is dedicated to your obviously rotten mentality, it would be better to close down.

Service: The service at the check-in front desk was poor. At the beginning, I said that the room type could be upgraded for free. I gave a good review on the spot because I couldn’t make a good review at the time, and then said that I couldn’t upgrade. I said that I would give a good review and send a cup when I checked out, and the deposit was the first time I saw a deposit. more expensive than the room rate Then I made a bill and the front desk couldn’t do it, so I had to find another department, even if I got a stamp, the front desk didn’t have it, so I had to find finance. The scale of the hotel is so large, why do you have to find several departments for every little thing? It’s really troublesome. The boss hired so many employees, and none of them are practical. Do you recruit people to do hotel training? Front desk etiquette? The guests who come to stay in the hotel are not here to be angry. What is the store manager doing? What is the manager doing? Seriously doubt your ability. This hotel is strong, look at how many bad reviews there are in your house, and what do you say, don’t your management staff read it? I guess your good reviews are all because the front desk took your mobile phone and ordered it yourself. Is it cheating the guests? It’s not you Don’t you understand the truth of self-examination in the store? If you don’t look for problems in your own store, it’s useless to ask for more praise. Guests staying in the hotel feel that you don’t need praise. I just thought of ordering it for you.

This is the first time I stayed at Siji Huating Hotel. The location is superior. It is very convenient to go to the airport, high-speed rail station, and train station by car. I feel very good. During the epidemic, the hotel did a good job, scanning codes, itinerary codes, temperature measurement, disinfection, 👍It's very reassuring to check in. The service staff in the lobby are also very good, which is worthy of praise. The hygiene in the guest room is very good, and the disinfection work is also done very well. The disinfection is done on time, and the temperature inside is also suitable. The overall feeling is very good. I will return next time Will choose this hotel, and will introduce it to colleagues on business trips.

The house is a bit small