Hanting Hotel (Xi'an Gaoxin 1st Road Airport Bus) Guest Reviews
4.7/5
Amazing
678 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(678)
Positive reviews(658)
Reviews with photos/video(58)
Delicious breakfast(70)
Easy to get around(58)
Classy environment(51)
Friendly front desk staff(36)
Convenient location(34)
Close to metro(21)
Quiet & comfortable(20)
Perfect for business trips(5)
Negative reviews(19)
Swee Hian
Superior Room (Double bed)
Stayed in Dec 2023
Solo travellers
11 review
4.5/5
Great
Posted on Dec 12, 2023
The staff are friendly! The location is very strategic, 3 mins walks to the KeJiLu metro station. There are plenty of food in the same building and nearby too!
Gyunel 高月
Superior Room (Double bed)
Stayed in Jun 2021
Family
5 review
5.0/5
Outstanding
Posted on Jun 6, 2021
Everything was good, except that wifi stopped to work, and we really needed it for our online exam
Chunzi🐸
Superior Room (Double bed)
Stayed in Nov 2023
Business travellers
12 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Facilities: Comprehensive
Hygiene: clean
Environment: Very convenient. Food, accommodation and transportation are all nearby and can be settled within ten minutes’ walk.
Service: Patient and attentive
Recommended foot massage shops around Mu Shang are worth having
Original TextTranslated by Google
Response from Property: The most affectionate thoughts come from the love you gave Xiaohan. We continue to work hard and improve, just waiting for you and giving you the best stay experience~
Guest User
Guestroom (2 beds)
Stayed in Aug 2023
Family
3 review
2.7/5
Posted on Aug 3, 2023
I stayed in Xi'an for a total of four nights this time. I had a bad experience at this hotel. The standard room I booked online was 22 square meters, but it was actually very small. The suitcase was placed in the corridor of the room. It was very inconvenient to go to the bathroom. It would happen if I was not careful. Tripping and falling, the facilities are very old, there is a hole in the elevator floor, the corridor has a musty smell, the mattress is very hard, the spring top inside causes back pain, the screen window is closed, but there are still small mosquitoes, the only advantage is that the breakfast noodles are good eat.
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Response from Property: Falling in love at first sight lasts for eternity. I am happy for your choice and happy for your recognition. My dear, I am so polite. I will record the suggestions given by you and make serious improvements. I believe that you are there for me. With your support, Xiaohan will do better and better, I love you~
Guest User
Superior Queen Room
Stayed in Aug 2023
Family
2 review
2.0/5
Posted on Aug 30, 2023
The impatient attitude of the beautiful woman at the front desk made me decide to change hotels the next day. The overall feeling was not good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and providing your valuable feedback. We apologize for the inconvenience this has caused you.
Guest User
Superior Room (Double bed)
Stayed in Dec 2022
Business travellers
6 review
1.0/5
Posted on Dec 27, 2022
The quilt cover had two holes in it, and there were hairs on the sheets. Because I checked in very late, I just stayed for one night. There was also a very small TV that you couldn't watch, and the price was not low. , not recommended to stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Your valuable opinions are the driving force for us to move forward. We will definitely become more courageous and devote ourselves wholeheartedly to our work and services. I wish you a good time and a good time. , there is a magnanimous distance! We look forward to your visit again and witness our transformation~
Guest User
Twin Room
Stayed in Aug 2023
Family
1 review
3.7/5
Posted on Sep 3, 2023
The location is very good. The commercial street is right outside the door.
Original TextTranslated by Google
Response from Property: Thousands of words condensed into one sentence, welcome you home. Your recognition and support are our efforts. We will continue to work hard. Meeting you is enough~
Anonymous User
Superior Queen Room
Stayed in Mar 2023
Friends
3 review
2.5/5
Posted on Mar 11, 2023
The toilet button doesn't work at all and the water keeps filling and won't stop. The soundproofing effect is almost non-existent, and the normal voices in the next room can be heard clearly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant depar**ents to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!