Dejia Art Boutique Hotel

Dejia Art Boutique Hotel Reviews

Dejia Art Boutique Hotel

1F, No.380 Zhongshan Road, Wuhan, ChinaView Hotel Details
Dejia Art Boutique Hotel
Dejia Art Boutique HotelDejia Art Boutique HotelDejia Art Boutique Hotel
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Dejia Art Boutique Hotel Guest Reviews

4.5/5
Good
877 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(877)
Positive reviews(833)
Reviews with photos/video(135)
Easy to get around(178)
Convenient location(174)
Close to metro(123)
Average sound insulation(68)
Convenient parking(59)
Friendly front desk staff(53)
Many dining options(33)
Well designed(11)
Negative reviews(44)
Daisy
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Jan 2022
Friends
18 review
4.2/5
Very Good
Posted on Jan 13, 2022
I enjoy my stay there the place was quiet ,service was good and the bed was comfortable
Elisha Gilberts
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Jul 2022
Solo travellers
1 review
4.5/5
Great
Posted on Jul 28, 2022
Awesome
Anonymous User
Stayed in Oct 2023
Other
2 review
1.0/5
Posted on Oct 6, 2023
The bathroom is so small that it is very inconvenient to take a shower. The shower head is right next to the sink, and it can spray everywhere after taking a shower. The room was not soundproof or lightproof, and it was very noisy with the sound of the corridor and the traffic on the road. The pillow I sleep on is high and hard
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Secondly, the hotel has many different room types, and the room structure will be different for different room types. The hotel also has dry and wet separated room types, which you can book directly. If you have any questions during your stay, you can contact us as soon as possible and we will contact you as soon as possible. We will make adjustments to you as soon as possible. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Shui Long Yin Superior Twin Room
Stayed in Sep 2023
Friends
4 review
1.5/5
Posted on Oct 1, 2023
The room is small, the facilities are old, the furnishings are unreasonable, the hygiene is so poor, I dare not use slippers just by looking at them. That is, the subway location is closer.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Artistic Time Cinema Double Bed Room
Stayed in Aug 2023
Family
2 review
2.0/5
Posted on Aug 29, 2023
I have never given a bad review to a hotel. This is the first time. When I look up, I can see spider webs. There are black marks on the quilt. I don’t know if it is the air conditioner outside the room or something. It is very loud, annoying and very noisy. The overall comfort level is very bad.
Original TextTranslated by Google
Response from Property: Dear guests Hello! We sincerely apologize for the unpleasant experience you had during your stay at the hotel. Regarding the issues you raised, we have been actively correcting them and strengthening the meticulous hygiene inspection of the rooms to ensure that such incidents will not happen again. The sound you are talking about should be the sound of the backyard fish pond oxygen machine. We have also made adjustments. If it is not turned on at night, there is no sound anymore. Thank you again for staying at our hotel and wish you a pleasant journey!
Fangfeimeiyitian
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Aug 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 21, 2023
I'm quite satisfied with the stay. It's not far from the Yellow Crane Tower and the snack street. The subway entrance is just outside the door. There is free parking at the door. The lady at the front desk is very nice. She upgraded the room for me for free. Great praise 👍🏻, I will return it next time consider living here
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Jul 2023
Couples
67 review
1.0/5
Posted on Jul 29, 2023
The room is older and the whole place is darker. It's really noisy facing the street. I didn't get a good night's sleep. There was a dog in the room next to me, howling. The parking lot is very low. It rained heavily at night and the car was soaked... It's really hard to give a good review.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize for bringing you a bad check-in experience. Due to the impact of Typhoon Dusuri, the short-term heavy rainfall in Wuchang District reached 60 mm on July 29, and urban riots occurred in large areas of Wuchang. This natural disaster is not what we want to see, but we have cooperated with government departments to deal with the civil disturbance in a timely manner and promptly notify you to drive away your vehicle. We believe that the rainwater has not entered your vehicle or damaged your vehicle. If actual losses are caused, we will actively deal with it. You are welcome to stay at our hotel again next time, and we will serve you wholeheartedly.
Yizhidongbeikouhong
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Mar 2023
Solo travellers
17 review
1.0/5
Posted on Mar 4, 2023
There are rats, rats, rats! Please read it patiently before booking! I swear on my life, I saw the mouse get into the hole under the TV with my own eyes! This hotel is extremely unprofessional, I just entered and locked the door when I checked in! When I was about to change clothes and take a rest, the door was pushed open! I said sorry and went out, leaving me alone and confused. It was only after I chased me out that they apologized and said the ward round was wrong...it was very unsafe to be opened at random! Then let’s talk about the rat incident. On the first night, they had a sensor light ***** on the wall. It suddenly came on at three or four in the morning. I was woken up from a deep sleep. I thought someone had come in again? But after observing for a while and finding nothing, I thought the light was broken. The next day I thought it was because I accidentally touched it while I was pushing on the quilt yesterday, so I sat on the bed and tested it. I found that it wouldn't light up at all if I wasn't close to it. Then it suddenly turned on again around 12 o'clock in the evening. I didn't sleep this time, so I ruled out the possibility of someone coming in, and almost ruled out the possibility that the light was broken, because it didn't suddenly light up at other times, so I thought it was ****... I was so scared that I didn't sleep at two o'clock. As a result, it lit up for the third time! I finally saw it! It's a big gray rat with a long tail! ! I was so scared that I quickly called the hotel front desk. They came very quickly, but no mice were caught. According to the hotel staff, the third floor is a student dormitory where leftovers often accumulate, so they said they could not rule out mice and cockroaches coming in from the ceiling. The possibility... They usually do disinfection regularly, but! In which hotel would it be so outrageous for a rat to appear? ! And I live on the fourth floor, and it’s noisy when I move to the seventh floor! It is close to the main road. The road is wide and there are many vehicles. At three o'clock in the morning, there are still large trucks passing by with their horns honking. Going back to the mouse incident, since it was already two o'clock in the morning when I discovered it, and I had to catch the 11 o'clock train the next day, I decided to make a quick move and change rooms first. Ctrip customer service will help me communicate with follow-up questions tomorrow, so I checked out the next day. After the customer service helped me communicate, the result was that the hotel felt that this was not their responsibility! ! ! ! ! The maximum compensation is 30 yuan... The hotel's attitude is as if I am blackmailing... I didn't want to comment at first, but it seems like I am making things up out of thin air! Makes me very angry! I am a diamond member of Ctrip and have stayed in hotels and B&Bs of various sizes for hundreds of nights. I have seen bad hygiene, but I have never seen anything so bad. It was a rat! In short, I will accompany you wherever you go to any regulatory agency such as the Public Security Bureau or the Health Administration! I bear legal responsibility for the above remarks! And in order to avoid the hotel saying that I am blackmailing people, I will refuse any compensation. I only use this comment to warn people who want to book a room next! There are thousands of hotels, do you choose the Rat’s Nest to accompany you?
Original TextTranslated by Google
Response from Property: We met the Wool Party again and used legal weapons to protect our rights and interests. On the first day, just after checking in, you called the front desk and asked for a mobile phone charger. The front desk asked the health aunt to send you a charger and knocked on your room door. You said you asked the aunt to bring it in, but within two minutes you called the front desk and said that the aunt sent the things without knocking on your door. You need to explain and upgrade your room, otherwise you will get a bad review, and the front desk will listen to your threats and You explained for a long time, saying that the room was full and it was really impossible to change, so you gave up. Do you think you are a professional in porcelain? The next day, you said you wanted to upgrade the room, and the front desk asked to pay the difference. You were unwilling, and deliberately did it again in the evening. After trying the operation, the lights always turned on by themselves. I called the front desk and went to the room to check. After waiting for a long time, the lights did not turn on by themselves. Then they started talking about mice and insisted that the mice turned on the lights. We This is the first time I heard that there was a mouse in the room and turned on the lights. It is also the first time we have seen such a ridiculous reason. You asked to upgrade the room again. The front desk really couldn't handle you and upgraded the room for free for you, but I didn't expect it. On the third day of check-out, you asked the hotel to refund all the room fees, otherwise you would go to the platform to complain. The manager came forward to understand the situation with you. He also asked the front desk and the aunt that day, and watched the corridor surveillance and learned about our hotel. There is nothing wrong with us. The photos you provided do not reflect any problems with our hotel. According to the hotel regulations, it is not our responsibility. The hotel does not refund the room fee. However, due to the fate of staying here, we agree to transfer 30 yuan to you. Red envelope, you did not agree and said that you would call the platform and ask the platform to communicate with us for a full refund. Later, the platform called us and said that you requested a refund of all room fees. We will truthfully report the matter to the platform and our hotel. Fang was indeed not at fault, and he also upgraded your room for free the next day, and then agreed to refund 30 yuan. You became unhappy, vented your personal anger on the platform, made things out of nothing, confused right and wrong, and maliciously damaged the reputation of our hotel. Our hotel has collected Evidence, we will protect our rights and interests through legal channels. I believe that each of our guests has sharp eyes. Whether the stay is comfortable or not, and whether the price-performance ratio is high or not, we will know from the high re-booking rate. The repeat guests of our hotel have reached Ninety percent of the rooms are booked, and the rooms are fully booked almost every day. If it were like what you said, our hotel would have been unable to open for a long time. In addition, the hotel solemnly promises that the above are all facts. If there is any untruth, we are willing to bear the responsibility. All legal liability.
Guest User
Shan Jian Qing Junior Suite
Stayed in Aug 2023
Couples
3 review
3.2/5
Posted on Aug 26, 2023
The location is good, the subway entrance is just outside the door, the room hygiene is okay, the bed is quite clean, but the sound insulation is too poor, the voices of the cleaning aunts, adults and children next door, on-site renewal is 50 cheaper than on the platform, no big words
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Guest User
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Aug 2023
Family
1 review
3.7/5
Posted on Aug 24, 2023
The location is good, close to the subway station, convenient for travel, but it is too noisy, the TV in the next room, the air conditioner is on hook, the air conditioner in the room, the car horn on the road, and various sounds from the processing plant downstairs, it is impossible to go to bed early, and it is impossible to sleep late impossible
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. Secondly, the rooms are divided into facing the street and backing the street. You can contact us in advance next time you stay in this hotel. We can reserve a room not facing the street for you in advance~ The front desk of the hotel is staffed 24 hours a day. If you have any questions, you can contact us as soon as possible. We will definitely solve them for you as soon as possible. Thank you again for your evaluation of the hotel. We look forward to seeing you again and wish you a good journey joy!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Family
4 review
1.5/5
Posted on Aug 13, 2023
I have to say, it’s hard to live up to the price. The environment, hygiene, and service are poor. The most ridiculous thing is that when I checked out at 2 o’clock, when I returned to the hotel at 1 o’clock, I couldn’t swipe my room card to open the door. The high temperature in Wuhan was 38 degrees, and I had to go back and forth upstairs. There is no air conditioning at all when running downstairs or in the public areas, the luggage is not packed in the room, and the door cannot be opened! Really convinced
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel. We are sorry to bring you a not very good stay experience. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. Secondly, during your stay, you have If you are not satisfied or need our help, the front desk is staffed 24 hours a day. You can contact us as soon as possible and we will be happy to answer your questions. I wish you a pleasant journey! !
Gangtiexunmenglong
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Jan 2023
Solo travellers
45 review
5.0/5
Outstanding
Posted on Jan 17, 2023
The hotel is not too close to the subway station. You can see it when you come out of Exit A of Xiaodongmen subway station. The front desk has upgraded the room type for free. The room is relatively large and the facilities are good. Personally, I prefer to watch TV. The TV is quite big and very comfortable Satisfied, there are also a lot of takeaways around the hotel, which is really good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Wanli Chun Superior Double Bed Room (Popular)
Stayed in Dec 2022
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2023
Departing from Datong at 1220㎞, the first stop is Wuhan. We chose Dejia Art Boutique Hotel. The entrance is Xiaodongmen Station of Metro Line 7. The transportation is convenient. Behind it is a street of snacks - Liangdao Street. Friends recommend Liangdao Street as the best in the universe places to eat. In addition to Internet celebrity food, there are really many interesting shops on Liangdao Street, which are very worth visiting. In addition, the hotel has its own parking lot, which is very convenient. When you leave the store, tell the housekeeper the license plate number to help you reduce the exemption.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Artistic Time Cinema Double Bed Room
Stayed in Aug 2023
Business travellers
27 review
5.0/5
Outstanding
Posted on Aug 24, 2023
The room is clean and hygienic, and the service attitude is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 24, 2023
The room is a bit small, but everything else is fine.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!