The desk person was nice. Other staff were kinda scary. The room was not very clean. The floors were filthy. Did not want to use the shower. EXTREMELY NOISY! TV remote had no instructions and was cumbersome to use. There was nowhere to hang clothing. Air conditioner fan did not work properly, it was either on or off, no auto. Very confusing signage to enter or leave the parking lot. A homeless person(s) camped out on site.