Extended Stay America Premier Suites Melbourne Palm Bay

Everything was great. Love the hotel. The room was clean and confy. The staff was great. I would be back.

I liked having somewhere to lay my head I didn’t really feel safe and comfortable this time the staff made me and my SERVICE ANIMALS feel disrespected there was no mention of cash deposit beforehand and after I made sure the room was clean I didn’t get my deposit back and she accused me of burning furniture and “ruining her linens” I don’t think an establishment should have white towels if cleaning sweaty skin is going to be a problem

The hotel was very clean and well maintained, the staff was great and very nice. My family and I were driving through to Miami for the night and stopped to sleep. Kids were getting dropped off by a school bus. A man walking off the elevator made a comment to me, some rough appearances as well. I was unaware of the neighborhood as we aren’t from here. The elevator smelled of **** and the hallways, there was also someone extremely loud above us. The hotel again was great it was more so some of the other guests that made the experience not so great.

The hotel and staff were great. The place was kept almost immaculately clean. Some of the other guests however, were noisy and rude and/or "entitled". My Wife and I got on the elevator with another gentleman to head up to our respective rooms. A stop on the second floor was greeted with a young couple with two pit-bull's who were either going up or down. The gentleman decided to take the stairs the rest of the way up to the 4th floor, as they were obviously taking up the allowable space inside. Awakened by noise outside around 10PM where it seemed a little "party" was occurring directly below our room - maybe they were just smoking and joking. Was awakened again around 4AM, as the room above ours was hosting a sumo wrestling event or a one legged Pirate foot race. The next morning, a cursory look around revealed the property may be being used as some sort of short/long term housing for economic (or otherwise) migrants/displaced persons. On the brighter side, there was a Popeye's Fried Chicken joint and a "Sprouts" Organic Market across the parking lot. Again - the Staff was awesome. Checked in and out without a hassle, and my car was not vandalized overnight. Just a little too noisy and the overabundance of "Pets" put me off a bit. Seems everyone has a "Service" animal - or otherwise these days.

What made this hotel excellent were the staff. Your asst GM Angie was the best. She knew her job, very patient, excellent work ethic and her professionalism was superb. My family and I came during a storm and she had us in a room quickly. You have one of the best GM Assistant we’ve encountered. We travel a lot. The staff housekeepers had my room smelling great and very clean. One of the best hotel stays due to the Staff. Thank you The Mitchell Family

Easy check in, very clean large rooms, and they all speak english. Definately recommend.

This property was super clean! The staff were so nice and helpful. I would definitely stay again. The only thing was breakfast could have had some more options.

Check in was a little slowly because the scam but Damian was very welcoming, rooms are perfect clean and everything looks great