Hotels near Smith St, Warwick

We chosen the CL purely based on location as we were attending a wedding, arrived 1:30 (check in time was 2 pm) doors lock, rang the bell , waited 10 minutes, the pleasant cleaner saw us and opened saying my colleague will be with you shortly, waited another 15 minutes for the attendant to show up, was pleasant and allowed us to access the room which was appreciated . Room was big and tidy with sofa bed that was so thin you could feel the springs when sleeping, main bed was ok ,carpet was dirty with stains everywhere ,windows were double glazed with broken lock so road noise was constant. Ceiling light was out but we didn’t care. Check out time is 10:30 and no regrets we didn’t book with breakfast. Attendant was very clear if no staff available just drop the key and leave which was the case. Water pressure was strong and enough but no hot or even warm water No safe in the room , no hair dryer also no room service or reception to call , we returned 10:30 pm and the shutters were down on the service / reception area. I’d recommend only if good price and you must stay in the area, wouldn’t stay here again , I believe it should be named Inn instead of hotel .

The room was attractive (but smelt unpleasantly of cheese or similar when we arrived) with comfy beds and a nice view of the church. That's the good bit but unfortunately the rest made it too odd to enjoy. It was so strange - like staying in someone's house where they weren't expecting you and didn't want you there! The staff were completely disinterested and unfriendly from start to finish. Breakfast was strange - jars of cornflakes, crunchy nut cornflajes, muesli and croissants on one table with a plastic bottle of milk, plus some bread and a toaster on the bar - noone showed you where anything was, you!had to find where they had balanced bits of breakfast and the one member of staff sat with her back to us. We weren't offered tea or coffee but asked if there was any because we saw empty teapots on another table. Very awkward and uncomfortable. When we checked in, I asked what time checkout was and asked if I could extend it to 12pm. I was told it was 10am but could pay £20 to extend it, which I did. At 11.40am we returned to our room and a member of staff said 'what are you still doing here, check out was at 11am' so I said we had paid £20 to extend it to 12pm. We could not have been made to feel less welcome throughout. Very disappointing and absolutely not worth the money.

I needed somewhere to stay overnight for a business trip, and this venue looked a decent place to stay. On arrival, the staff were welcoming, and the pub looked to be a nice venue. It was disappointing not to have parking, not a massive issue as there was a car park a short walk away. The stairwell leading from the pub to the accommodation, however, left a lot to be desired and left me fearing for what I had let myself in for. It was somewhat reminiscent of a cross-between a 1980s office block and RIgsby's accommodation. Thankfully, the room was an improvement with plenty of space, and the usual tea and coffee facilities. There were, however, some significant issues which would stop me from returning: When I tried to have a bath, I realised after running the water for long enough to fill, that it was almost empty. On checking, the plug sat proud, meaning water was emptying almost as fast as it was filling. The most concerning part was only discovered late in the evening. I had been out for the evening, returning around 11 pm. When I returned, I found the pub to be closed and my key would not fit the lock. Thankfully I could hear someone inside, who eventually heard me banging on the door and window. Heaven knows how I would have got in had I arrived back any later! If there was another way to get in, I wasn't informed when I checked in. I also didn't expect to have to be back by a curfew - I haven't had one of those since childhood! Shortly after I got back, another guest asked if I knew how to get back out again - I don't know if he managed it in the end.

We stayed on 11th July 2024 for 1 night in room 6 . We loved our room . Spacious , very clean and bed was so comfy . We ate in restaurant downstairs and I had galinhada a traditional Brazilian dish and it was delicious . My wife had steak which she said tasted fabulous . Highly recommend. We slept very well . Now there is one part of the review that’s very important to mention . The staff are amazing but one person in particular shone and that’s Innes . This wonderful lady is first class and knows exactly how to treat guests and diners . If anyone wants to see how they should treat guests , go watch Innes . A true credit to the kings head . We would definitely return and appreciate good service and kind staff . Thankyou x

Don't expect how good hotel facilities are abroad, and the towels that wash out the holes are still being used. I was on a business trip, stayed for 5 days, and the 8 choices for breakfast every day were exactly the same, and the placement had not changed... Their service was very good, the staff were very friendly, I didn't bring slippers, and finally found a way to get me a pair of slippers.

Because of the bank holiday, the hotel's supplies could not be delivered in time, so the room could not provide slippers. The room was ok, as expected, and the breakfast was a standard English breakfast. There are no restaurants around, it is recommended to book dinner at the hotel.

We stayed here as our car broke down on the way to our holiday. We were travelling with young children and a disabled person. The staff at this hotel couldn’t have been more helpful. The service was beyond outstanding. The children were upset and disappointed and they were fantastic with them. They really couldn’t do enough to help. Kasey was especially lovely. A credit to your company. The next time we are in the area we will absolutely stay here again! I should also note that the hotel was lovely and clean and we had plenty of space in our family room. The shower was great. Breakfast was a good selection and hot and delicious. The bar was open until 1am which was particularly useful for us given the circumstances! 🙈😂