140 Watchan Village, Quai Fa Ngum Road, Hom 5, Chanthabouly Destrict, Vientiane, 01000, LaosView Hotel Details
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Souphattra Heritage Vientiane Guest Reviews
4.7/5
Amazing
19 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(19)
Positive reviews(17)
Reviews with photos/video(4)
Guest User
The Heritage King
Stayed in Apr 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on May 22, 2024
We really enjoyed our stay at the Souphattra Heritage Hotel. The friendly staff welcomed us with big smiles and made us feel home instantly. The hotel is new and well designed. The facilities and rooms are sparkling clean. The Hotel is located in a quiet street, yet a short walking distance to cafes, restaurants and night markets.
We would definitely come back at the Souphrattra Hotel on our next visit to Vientiane.
Response from Property: Dear Saunders, It was a great pleasure having you stay at Souphattra Heritage Vientiane. We appreciate your positive feedback and look forward to welcoming you again in the future.Wishing you a great day.
Guest User
Heritage Executive King
Stayed in Nov 2024
Travel with friends
7 reviews
4.7/5
Amazing
Posted on Dec 30, 2024
It can be said to be very good, very close to Vientiane Night Market, the breakfast is very good, the food is good, warm and romantic
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Mengdiou7980
Heritage Executive King
Stayed in Oct 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
Very good hotel, travel is also very convenient, the hotel is the style I like
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Response from Property: Dear valued clients, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your stay and loved the style of our hotel. It's great to know that the location was convenient for you. We look forward to welcoming you back soon.Best regards, Hotel Management Team
Guest User
Heritage Executive Twin
Stayed in May 2024
Business travellers
26 reviews
3.5/5
Posted on Jun 27, 2024
This time I went to Vientiane, Laos on a business trip. I chose a boutique hotel that had just opened for trial operation. The location was very OK, the internal environment and structure of the hotel were also very OK, and there were pictures to share. I chose an executive room and stayed there for seven days. The air conditioner in the room was noisy, and the air conditioner current resolution was very high. The overall service of the hotel was OK, and the coffee in the cafe was worth a cup of coffee. As for the external environment of the hotel, I don't want to express it. After all, it is a country in the 1980s. It's my personal feeling and can only be shared
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6/9
Response from Property: Dear valued guests, It was a great pleasure having you stay at Souphattra Heritage Vientiane. We really appreciate your positive feedback and the comment, we do apologise for any inconvenience it may have caused and this has been highlighted for further improvement.Look forward to welcoming you back again for a more pleasurable experience.Hotel Management team
Anonymous User
The Heritage King
Stayed in May 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
The environment is very good. The front desk can communicate in English. It is very close to the night market. The hotel also provides free afternoon tea. It is recommended to stay.
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Response from Property: Dear Sir,Thank you so much. we appreciate hearing that you had a great time and enjoyed our complimentary afternoon tea during your stay with us. Our staffs look forward to welcoming you again.Hotel Management Team
Lvfan
Heritage Executive King
Stayed in Oct 2024
Travel with friends
38 reviews
4.0/5
Very Good
Posted on Nov 22, 2024
Parking is difficult and check-in at the front desk is very slow (it takes nearly 30 minutes to get a deposit slip)
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Response from Property: Dear valued guests, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with parking and the check-in process. We understand that these issues can be frustrating. We're currently working on improving our parking situation to make it more convenient for all our guests. Regarding the check-in, we're reviewing our process to ensure it’s faster and more efficient moving forward. We appreciate your patience and hope to welcome you back soon with a smoother experience.Hotel Management Team
Anonymous User
Heritage Executive King
Stayed in Sep 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
This hotel was newly opened in 2014. I chose this place on my first day in Vientiane. The front desk staff were very enthusiastic and responded to our requests in a timely manner. The breakfast was very good. If you like taking pictures, this hotel is very suitable for taking pictures and checking in. It has a strong French style.
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Response from Property: Dear guest, thank you very much for choosing Souphattra Heritage Vientiane. We appreciate your positive feedback and look forward to welcoming you again and making your stay even more enjoyable. Hotel management team
Guest User
Heritage Executive King
Stayed in May 2024
Business travellers
123 reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Very good, the waiters are also very enthusiastic ❤️🔥
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Response from Property: Dear valued guests, 2. It was a great pleasure having you stay at Souphattra Heritage Vientiane. Thank you very much for sharing your most memorable experiences with us during your recent stay. We look forward to welcoming you again.Hotel Management team
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2025
A beautiful hotel from which to explore Vientiane. Genuinely kind and helpful staff and a beautiful decor. Extremely well-located next to the night market. Beautiful and spacious rooms with balcony and a wonderful pool in the middle of a garden. A choice of restaurants are available but also in very close proximity to a surprisingly diverse and active restaurant scene. Great breakfast.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 26, 2024
A beautiful hotel from which to explore Phnom Penh. Genuinely kind and helpful staff. Extremely well-located next to the night market. Beautiful and spacious rooms with balcony and wonderful pool in the middle of a garden. A choice of restaurants are available but also in very close proximity to an active restaurant scene.
Guest User
Stayed in Nov 2024
Solo travellers
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is brandnew, well located in a sidestreet. It is modern with a colonial touch. Our room was facing the pool and garden, which is a charming oasis. The staff is very friendly and helpful.” “Really good boutique hotel . Staffs are exceptional except few lost in translation, Always ready to help . There's Dyson hair dryer, mini bar is free which is unusual.” We were upgraded to a lovely room, with a terrace onto the pool, which was great. The rooms were pristine and very comfortable. The pool area was pleasant and the reception staff were very welcoming and helpful. For a great dining experience,...
Guest User
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 20, 2024
Good service and friendly staff, the “Best”coffee in Vientiane. The room is clean, the hotel area is shady, like an oasis in the middle of the city. My friends and I love this place very much. The service here is fast, efficient and accurate. I can't put this place down, and it's my second home.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 17, 2024
My time throwback to Vientiane again after 20 years, This hotel offered warmly welcome and superb hospitality assets my impressions were a lovely welcome noted, a cozy terrace, Welcome drink, an outdoor pool, and comfortable bedroom suites. Hotel manager ( Khun Bee ) and her teams so helpful and well-organized during the stay. For sure I will be right back to visit again n again ; )
Guest User
Stayed in Oct 2024
Solo travellers
4.0/5
Very Good
Posted on Nov 6, 2024
This beautiful boutique hotel in French colonial style is located in an inconspicuous side street in the heart of Vientiane, not far from Wats and the night market. It has been extensively renovated with many details, everything appears in new splendor and meticulously maintained. The rooms are classically furnished with very comfortable beds. The minibar was included in the price, as was the shuttle service to and from the airport. The service in the hotel was very friendly, but sometimes a little awkward (use of credit card for deposit at check-in, handwritten welcome card in the room with the wrong name). At breakfast the service (drinks, clearing away the dishes) was a little inattentive. No big deal, but if you're in the upper price segment, you have to do the same with the service. All in all, a beautiful hotel with a perfect location for a city trip in Vientiane!
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Komalah Nagendran
The Heritage King
Stayed in Jul 2024
Business travellers
71 reviews
4.5/5
Great
Posted on Nov 6, 2024
Strategic location, and very clean will definitely stay again in future if travel here.
Response from Property: Dear Komalah Nagendran, It was a great pleasure having you stay at Souphattra Heritage Vientiane. We really appreciate your positive feedback, and this will be shared to the team. We look forward to welcoming you back again for a more pleasurable stay. Hotel Management Team