Vienna Innere Stadt 5-star Hotels

A family member found this hotel for seven of us and it was a brilliant choice for location. What was nice was they gave us the four rooms all together in a side wing and all the rooms were really large. We had a large separate lounge area which led to the bedroom and a lovely bathroom. The only thing I missed was tea/coffee making facilities, there was cups in the cupboard but that was it. We opted to have room only rather than bed and breakfast as we felt it was pricey and wouldn't really get value for money as we would have to eat quite a lot to get your moneys worth and some of us eat light first thing. We are glad we made this decision as literally two minutes from the hotel door is an excellent place where it suits all requirements serving hot breakfasts, fresh fruit and yogurts, cereal, croissants etc and very reasonably priced. We had planned to eat at different venues each morning but as this suited us all so well we ate there everyday except one day it was closed due to a national holiday there but there are plenty of places close by. If we go back I would do the same again this hotel and eat out for breakfasts.

I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

I had a great stay and would definitely return. Location is great, close to all main attractions. The hotel is modern, rooms are very spacious and have excellent bed, shower, bathtub, bathroom amenities. Most importantly, the rooms have very good soundproofing. You won't have issues with noise here. Breakfast is plentiful, the coffee is very good quality, the breakfast staff are very courteous. Bar and restaurant are beautifully designed and have a good selection of food and drinks. All the staff I met were very nice and professional. Only thing to consider: the rooms with courtyard view are in fact facing another building so you don't really have a view. I would book a room with a city view. Thank you very much, I will be back.

The duvet, the mattress protectors and the pillows are just the best. My teenage daughter did not want to get out of bed at all. The staff, especially the breakfast Staff were absolutely amazing. IRISH TEA!!. ! I’ve never had breakfast like that before in my life and obviously the free wine absolute bonus. I had asked three times at check in to clarify. Being Irish this was amazing I could’ve stayed in the hotel, the whole whole time. Oh the rain shower and Molton Brown products. Very high class hotel. OMG the roof top bar with complimentary cocktails

The hotel has a good geographical environment, complete service settings, warm service attitude, and convenient travel. The room is slightly smaller than domestic hotels, and the à la carte breakfast is more expensive.

The service at the Marriott was excellent, the rooms were immaculate, there is a large indoor heated pool we enjoyed, there were lots of people at the front desk and it has a great location. The hop on hop off bus stops at the front door, it is walking distance to Mozart's house and the magnificent St. Stephen's cathedral, the hofburg with the imperial apartments, the Spanish riding school, cici museum, the royal Treasury with the crown jewels, and the Jewish museum. There are lots of fine shops and a variety of restaurants in the area as well as a pedestrian shopping area. We were disappointed with lunch at the Garden cafe but there are other places to dine. We will definitely return when we are in the area again.

We showed up at the hotel needing to change our room as our kids joined us after all. Antonio was exceptional in his approach to helping solve our issue. I never felt as though I was a burden as he juggled room options to get us into a solution. Having lived in Dubai for 10 years and enjoyed outstanding service it was really a relief to encounter Antonio in Vienna. My past experience is certainly not what I had with Antonio. Outstanding service. The hotel was wonderful. Great bed! Great water pressure for the shower. Overall a great visit and I can see is visiting Grand Hotel Wien again.

Ive stayed at many Ritz properties in city centers all over the world and this one is by far and away the nicest I’ve ever stayed at, both in terms of service as well as the property itself. When I arrived (on foot) I was immediately greeted by the bellman who offered to take my luggage. Check-in was pleasant and I was offered a glass of sparkling wine. As a Titanium member, I was proactively upgraded from a Deluxe room to a Premier Executuve room on the 2nd floor. I really could not tell the difference, but it was still a very nice room (more on that later). I was happy to see they my room was ready at noon and my bags were delivered to the room about five minutes after I arrived. As a Titanium member, I was also offered a property specific welcome gift that I was able to cash in for a 17€ cocktail at the bar by the lobby. The room was absolutely stunning, and was a nice mix of modern and classic. The ceilings mort have been 15 feet high! Bathroom amenities were by Dyptique. The bed was heavenly as were the pillows and bedding; I never wanted to get out of bed! I loved how all the light switches were labeled with what they controlled. The room had a mini bar, Nespresso machine, and plenty of complimentary bottles of water that were replenished twice per day. I simply cannot day enough good things about this room. One minor issue I had, there was a small leak coming from my toilet that I reported that never appeared to be addressed. It didn’t really bother me, but it did appear to get worse throughout my stay. I was able to dine at all the restaurants during my stay. The food at the steakhouse and Italian restaurant was absolutely out of this world, service was good, and drinks were delicious. Prices were fairly high, but it was a nice splurge, and I think the quality and service delivered were in line with what they were charging. I went for a night cap at DBar, and they have a great selection to choose from. I tried the roof bar, but it was about to rain so I was advised to leave as there was no covering. My rate included breakfast, and there was a good selection of hot and cold options, and I was also entitled to a dish from the menu. The buffet was very high quality, especially the pastries; one of the best pain aux raisins I’ve ever had. I did go to the pool and liked the ambiance of the spa area; I wish I could have spent more time there. I had one service issue, which was that during my stay, it was Vienna Pride. The parade passed by the hotel entrance and I guess it got so crazy that the hotel basically went on lockdown and it was nearly impossible to enter. It took me a while to finally get someone to let me in. Not sure how that could have been avoided, but that irked me a little. Great hotel, highly recommend, can’t wait to return!

A lot has changed since we were there 8 years ago. Instead of ONYX-BAR there is now a restaurant. The breakfast buffet has also been abolished. I still like the rooms very much, only the water stain on the ceiling could have been renovated. Shortcoming was the third bed that was added, more like a camp bed model. The consumables were always replenished so we could make coffee whenever we wanted. I really appreciated that.