Dormero HoHo Wien

All rooms accept animals... in mine there was dog and was very smelly dog. After 1.5 hour discussion room has been changed. Please mind tha reception is closed from 6.00 am till 1.00 pm

Location of hotel is not that great. The whole area seems a bit depressing. Hotel room itself is spacious and comfortable although even staying on a high floor there was still a lot of noise from the trains below. Breakfast was very good with a lot of choice. Overall average rating.

Had everything needed for a city break. A few small maintenance issues with the room but overall comfortable and clean and super convenient to get into the city quickly on the underground

Worst check in experience in my life. Extremely rude and disrespectful staff. When asked to see the manager the person made fun of my in front of other guests and staff.

I was very disappointed when I arrived at the desk (after finally finding the hotel) that our room did not have a bath. On *********** they have images of a bath/shower and also states “bathroom with bath or shower” for the double room that we booked. I found this to be very misleading and asked the reception if we could change the room to one with a bath. They said there are only 3 (if I remember correctly) rooms with baths and that they were occupied. I was so disappointed because I specifically searched for hotels that had a bath when booking. They didn’t offer us any consolation, so we took the room we were given. To be fair it was lovely and the bed was comfortable and I loved the LED lights but I would not stay here again. Travelling over 30mins into the centre and back every day was exhausting and we couldn’t just drop in whenever we wanted. Now it was our own fault that we booked somewhere so far away, but for something that wasn’t even offering what we wanted the most, it was definitely not worth it. The breakfast was expensive but it was delicious! Honestly, I still think about this trip and how this slightly tainted the experience so that’s why I’m leaving this review 😊

Metro was right outside the hotel, staff were welcoming, hotel was very clean.

The lady that checked us in was very pleasant. The man working the check in counter could not have been more rude and definitely set the tone for our visit. Had he been my employee, I would have terminated him on the spot for the way he treated my wife and I.

The hotel is modern and the breakfast is decent. But all the personell working there is very rude and always looks at you like you did something wrong. I was there for 3 nights and they did not make the room even once. When I got in the room for the first time, it was obvious that the only thing was made from the guest before me, was the bed. There were still brown remainings in the toilet as can be seen in the photo, the dust next to the bed was not cleaned in minimum 2 weeks. The guy at the reception with 2 earings is a totally unprofessional and he should not work with people ever, he was extremely disrespectful towards me and my company, with subtle notes of racism! I wanted to make a complaint to Austrian authorities but unfortunatelly did not have the time for it…