Self Check-in Hotel am Schottenpoint

Owner and staff very nice and helpful. Room was clean but very dated. Furniture with worn layers of lacquer gave a shabby appearance. Beds hard but sufficient. What really bothered us is the fact that the hotel is located on the ground floor. The 1st, 2nd and 3rd floors are rental or purchase apartments, but accessible via the hotel entrance. We stayed 2 nights over the weekend and twice we 'enjoyed' two nightly techno parties directly above us, which lasted until early in the morning. Guests coming and leaving did not take into account the hotel guests and were noisy and people banged their doors. After the first night we were completely exhausted and we spoke to the hotel owner about this. He apologized and would make sure it didn't happen another night. He also told us that we could call the emergency number at reception if it happened again. The rest of the day we walked through the city like zombies, went to the museums and castles for which we had bought tickets in advance, but due to tiredness we were not able to enjoy them much. That evening we had tickets for the musical Rebecca in the Raimund Theater but we just fell asleep. Our expensive tickets cost over €100 each. When we returned to the hotel, the reception was unmanned and we went straight to sleep. Unfortunately this was short-lived; again people in the hall shouting and banging the door. Shortly afterwards, deafening techno music sounded again. I walked to the reception and called the emergency number, but heard that the number was temporarily unavailable. Around half past four, after dialing the emergency number 20 times, we got the owner on the phone, who asked what we wanted him to do... Ultimately he suggested calling the police, but we have neither the owner nor seen/heard the police. Around 7am on Sunday morning it was completely silent and we must have fallen asleep. We woke up just before 9 a.m. and rushed to the breakfast room without showering because breakfast was until 10 a.m. Even though breakfast lasted another hour, there appeared to be no more rolls (several hotel guests also arrived after us, we were definitely not the last). A gentleman went somewhere to get bread and came back with a loaf of stale bread that was so dry it was simply inedible. We tried to eat a few slices of dry cake, but we still had breakfast in the center because it was far from sufficient. All in all, we walked with our soul under our arm for 2 days through 2 sleepless nights, were not able to use our city passes optimally and were not even able to do 20% of everything that was planned. We are far from luxurious people and have been camping with a tent for 30 years, but we have never had such a bad experience before. It completely ruined our long weekend in Vienna...

As soon as we arrived at the hotel (6.00 pm) we found the room still dirty! We go to the reception and find no one. Luckily we meet the cleaning girls who tell us that they were not aware of our arrival at 6.00 pm. In 4 days the room was not cleaned (there was no toilet paper) and the towels were not changed to the point of asking the gentleman who takes care of breakfast, who gave us 4 dirty and still damp towels. Despite everything, there was no one at reception to talk to about these problems and no one answered the number left by the hotel. Another disappointment was the very poor breakfast.

Also die Lage ist wirklich gut. Eine Straßenbahnstation zum Schottentor. Der feudale Eingang einiger Bilder zu diesem Hotel ist eigentlich der Flur bzw. der Eingang zu diversen Treppenhäusern. In das Hotel kommt man durch eine Art Wohnungstür, die einem den Weg zu einem Geflecht/Labyrinth von Gängen zu den Zimmern weist. Für die ca. 25 Zimmer sind wohl mehrere Wohnungen in den verschiedenen Einzelhäusern zusammengeschlossen. Zustand des Zimmers ist ganz OK. Bad passt abgesehen von der dreckigen Tapete und Dreck/Fliegen vor dem Lüfter. Das Frühstück ist sehr übersichtlich. Kaffee ist wohl nur Nescafe, also irgend ein mit Wasser aufgegossen Pulver. Wenn man sich mit einer Käsesemmel zufrieden gibt, reicht das aber. Der Mitarbeiter von der Rezeption scheint auch Frühstücksdienst zu haben, kennt aber leider nicht die einschlägigen Hygienestandard westeuropäischer Hotels. Wenn ein Gast eine Scheibe Brot auf seinen Teller am Tisch legt kann man so etwas nicht mehr zurück in den Brotkorb legen. Besteck von Gästen kann man - auch nach einer Sichtprüfung - nicht mehr zurücklegen. Servietten müssen selbstverständlich ausgetauscht werden. Die kann man nicht wieder zurücklegen, auch wenn sie unbenutzt scheinen. Wahrscheinlich war dieser Mitarbeiter auch zuständig für den Zimmerservice. Normalerweise werden in einem Hotel Handtücher, die auf dem Boden liegen ausgetauscht und durch neue ersetzt. Hier werden sie wieder aufgehängt. Also, hygienisch absolut unterirdisch.

Het is een eenvoudig hotel, maar op een goede locatie (alles lopend kunnen doen) vlakbij een metrostation, het personeel is zeer vriendelijk en het ontbijt was meer dan prima! Als je luxe of een grote kamer wenst, dan zou ik hier niet boeken, maar daar waren wij niet naar op zoek.