Name: DoubleTree by Hilton Vancouver, Washington
Address: 12712 SE 2nd Cir, Vancouver, Washington, 98684, 12712 SE 2nd Cir, Overseas, United States
Rating: 3.8

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DoubleTree by Hilton Vancouver, Washington

DoubleTree by Hilton Vancouver, Washington Reviews

Doubletree by Hilton

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We booked this property for four nights on a recent visit to see family. We had booked a king bed room for our stay. The person working the front desk at check-in was new and had clearly not been well trained. The first room she put us in had two beds. We returned to the front desk and requested to be moved to a king bed room. She assigned us another room - and - surprise! - it was another two bed room. Again, we dragged all of our luggage back to the front desk. This time, with assistance from a co-worker, we were finally assigned the correct room.  The room we finally ended up in was very dated and not very clean. The couch was ripped and there was hair in the bathroom sink. By this time, after driving 5 hours and being on our third room, we decided to stay put.  The front desk staff in general was not very friendly. They rarely greeted us as we came and went from the property over the four nights we were there, even if they were not assisting other guests.   The advertised on-site ”restaurant” was a complete joke. It is actually a bar and the only food item available is pizza. The bartender admitted that they only served the pizza so they could call it a restaurant. She also told us the pizza was ”not good”. Needless to say, we did not eat there.  There was only one elevator for the property and it was very slow and very small.   We are Hilton Honors members and have stayed at many Hilton properties, including other Doubletree properties. This property did not meet our expectations for the Hilton brand. We will definitely not being staying at this property again.

The breakfast is good. The location is also good!

I regret paying the money to stay here for one night.  We have a small dog, I was told the pet fee was an extra $50 per night for the dog (WOW!) and they charged me $55.  Then they told me breakfast was an extra $10 which turned out to be really mediocre - I suppose barely worth the $10 they were charging for it, but charged me $20 because it was technically my partner and I staying in the room even though she didn't (and couldn't; she's vegan) eat breakfast.  They were happy to nickel and dime me with fees bringing my advertised room price of $125 up to a total of $230.    The hotel checkin person was curt and not at all interested in telling me about the hotel or the area or amenities.  She didn't even explain anything after I told her I'd never stayed at a Doubletree before.  Just silently tapped at her keyboard and handed me roomcards.  Not even an ”Enjoy your stay”.  At least the cookie they gave me was really good.  Definitely will not be back.

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11.8km from Portland International Airport

15.0km from Vancouver, Washington Amtrak Station

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Discover 96 reviews of DoubleTree by Hilton Vancouver, Washington, rated 3.8 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

DoubleTree by Hilton Vancouver, Washington Reviews: 96 Verified Reviews Latest 2024 | Trip.com

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