Hotels near Ebenezer Los Angeles Ministries in Van Nuys

We like the Airtel. We’ve stayed here many times over the years. We were told they closed to the public for a couple years and became a homeless shelter. Admirable, but now that they’re open to the public again they really need to resume the same services they had. No restaurants. No in-room coffee. No microwave. No refrigerator (unless you ask for one and lucky enough to get one of few they have left). Crack in the bathroom sink. Not even an ice-machine, but at least you can bring your ice bucket to the front desk and they’ll fill it for you. It’s evident that they HAVE been working on restoring the place; the room was clean, great pillows, A/C worked fine, but they have a long way to go to regain their “former glory”. Were it not for Gary at the front desk (who did everything in his power to make us happy), we probably wouldn’t be back, but we will return.

John, the manager is very personable and does his best to support your stay.

The overall star rating helped me to decide to book here, however just before my trip, after reading the most recent reviews (very low), I had very low expectations. To my surprise, my stay was fine. The young man at the front desk was very pleasant and professional when we arrived. Most importantly, the place was quiet, comfortable and fairly clean. My main complaint was that there was no continental breakfast, contrary to what the booking said online. There was no written notice that this was canceled, contrary to what the front desk said. I was counting on the breakfast as part of my decision to book. My only other complaint, although small, was that it was under construction and a little inconvenient to cart all of our stuff across the building.

This is one of the best hotels I stayed in LA, I really enjoyed staying in the k-town area, great selection of restaurants, well-stocked supermarkets, close to the metro station and the hotel staff were extremely helpful, I will def come back to this hotel and for sure will recommend this hotel to everyone :)

I specifically wanted to let corporate and the hotel know that the young lady working at the breakfast buffet deserves extra recognition. The hotel has families going to Universal Studios much more than businessmen, so they are really hitting the breakfast buffet hard. She is very polite and was working very very hard every minute of the morning to keep the buffet stocked. Also, our check in lady was very nice and polite and explained the weird parking situation clearly. I am a Choice Hotels club member and booked as such and I am VERY disappointed that I was not sent a ”review your stay” email. I think it's very lame that you can't leave a review on the Choice Hotels web page. I don't think I believe their ”verified guest stay reviews.” I think maybe Choice Hotels only post the reviews they want to show. Therefore, I strongly suggest you continue to use TripAdvisor to read reviews of hotels. Our stay was just fine as a launch place for our day at Universal Studios. I hope the buffet lady receives some proper praise for doing her job so well.

Take the child no problem! Parking is free, the back side of the hotel can be parked, and there are up to 5 cars in the yard. Very comfortable, there is free breakfast, it is bread coffee! This is the case in the United States. Going to Universal Studios is not close! Bus at the door 25 meters, about 3.4 stops, 1 dollar per person, very cheap. I am going by car, come back, go back far, probably we push the child to navigate back 50 minutes, but the scenery is very good !

Worst hotel experience I've ever had, and I was a frequent business traveler for 25 years. What you read below actually happened. We stayed here for 3 nights Oct. 1-3 in an ”upgraded” room for $868.95 prepaid. We were assigned a room that was so small you had to walk sideways to get onto one side of the bed. No closet, no room for luggage, a tiny bathroom with no counter space at all for, you know, bathroom stuff. Also, the air conditioning was malfunctioning. When I asked about the room's size, the front desk they told me ”all the rooms are the same.” but they'd send maintenance up to fix the A/C. Maintenance didn't fix anything. Later that night, starting at about 11:30 and lasting until past 3:00 am, loud bass heavy electronic music from the Human nightclub right outside our window kept us awake most of the night. And the room remained warm. That was the first night. Sunday morning, we were assured that the club was closed Sunday night. We asked again around noon before we left for the day and were told the same thing. We were out all day, returned at 6:15 to get ready for dinner, only to find the housekeeping staff cleaning our room, which caused us to be late for dinner. When we returned at about 9:30, the A/C still wasn't fixed and....the Human was revving up for another evening of noise. I went down to the front desk and after half an hour of waiting, management gave us another room. We repacked everything and moved. Fortunately the A/C worked, and it was quiet. Contrary to what we'd been told about all the rooms being the same, it was significantly larger. We were out all day Monday, then spent all evening on the roof (which is beautiful, with very good food and drinks, a great view, and unlike the rest of the hotel, good service). It was the only enjoyable part of the stay. When we returned to our room at 11 pm, it had not been cleaned at all. We had no towels, and the front desk could only apologize. Next morning at checkout, I recounted all this to a manager who actually understands what customer service is. As I said, the food and drinks were good but expensive. We spent over $1000 on food and drinks during our stay, about $300 of which we charged to our room. The hotel added another $75 in ”amenity fees” that we never knew about. She removed all of those charges in recognition of a miserable stay. This was appropriate and, frankly, surprising. I'll never stay here again. If you decide to risk it, request a room in the rear of the hotel, which are quieter and are larger. Under no circumstances accept a room on the side of the hotel adjacent to the Human nightclub. And before you actually check in, ask to see the room first.

Hotel location is general, travel car rental or Uber is better, stayed for four nights, the first night of the deduction of 400 knife pre-authorization, was informed, the second and third night respectively deducted me 35 and 250 knives, is Did not say, the hotel front desk can not find out why the deduction, only contact with the bank overnight, for a long time, the room service also stole a new doll with a tag? I also thought it was rubbish, but it was really unhappy anyway.

The room is very small. After checking out, the front desk inexplicably deducted the deposit. I went back and negotiated and dealt with it. The hotel is on the second floor, without stairs, very close to the Porto bakery, and the entrance is a public parking area

All the staff i encountered were very friendly. Parking is valet only but the valet guys always were quick to bring my vehicle (I never waited more than five minutes even when they were busy. The room was very comfortable and quiet which is my two musts in a hotel. Security was very visible which was comforting. I always travel with just a carry on so I always need to do laundry. The laundry area was very clean and cost just $1.50 per load. Breakfast was your typical waffles, cereal, and muffin variety but it was free so no complaints here. The bed was incredibly comfortable. I never woke up achy like you do sometimes in a different bed. My only gripe was the shower head (which seems to be a standard at all the Hiltons I’ve stayed at). It doesn’t put out a lot of water pressure but if you stand there long enough you’ll get clean eventually! Very comfortable place to spend the week.