Couples Tower Isle All Inclusive

Staff is great, super friendly and helpful. Room was a little dated but really clean, comfortable and timeless decor. Water sports activity was fantastic, snorkeling, scuba (discover), sailing, glass bottom boat, Dunn River Falls. Food was solid, the anniversary banquet was spectacular. Regular dinner was solid, I'm allergic to bell peppers and the regular buffet food had them in a lot of food so that was a bit of a challenge for me. Travel from Monterey Bay takes all of 2 hours so prepare for that. If there's an opportunity to book an island hopper plane that will cut down on travel time.

Wonderful staff everyone where super nice love the property on beach all the waiters where so nice and well manners able. Bell man Byron was wonderful also waiter Ramon’s was great. Everyone was great.

Wonderful staff, beautiful property. The shopping excursion only went to 2 shops and the prices were sky high prices. Need more music, only music was at events. Need more photographers to take pics on the beach etc, not just dinner.

This is really a 4-star resort even though it is 5-star. The staff are excellent. It’s a great luxury experience for those who are not normally used to luxury. Otherwise it’s lacking in some details. The shower barely has any water pressure. And you almost can’t control the temperature at all it’ll just be pretty hot all the time. The shower gel and shampoo are the wholesale type in containers on the wall, hotel branded. In other 5-star facilities I’ve been at you get quality branded ones. The food is average at best. Stay away from anything steak. Regardless of the type you won’t be able to chew them. The lamb chops were good. Food option variety is actually pretty good you have all sorts. Just all are average quality. The hotel is very clean. They’re always cleaning everywhere and the staff is super friendly. You really don’t get the feeling that they are working for tips. They just love the guests. They have a great coffee bar too which makes good lattes, espressos, etc.

Very relaxing and easygoing resort. Food is fantastic and everyone is very friendly. Be prepared for a long drive from the airport that is the only downside.

Great buffets for all 3 meals and lovely restaurant on site, at the point. Make sure to book in advance as it is not open every night. Service there is excellent. Some rooms are refurbished – ours was — and it was bright, spacious, with double sinks, decent closet, sitting area, and exceedingly comfortable king bed. It also had blackout drapes, a Jacuzzi tub and separate shower, and lovely big balcony facing the pool and sea. No elevator, but on the third floor, we got at least a bit of exercise. All the food was good, with excellent choice, and the desserts were a stand out. For those wishing to access the au natural beach on the little island, you can only get access weather permitting. On 4 of the 5 days we were there, it was “closed“, which was a disappointment as that was a key selling feature. On the island, it is difficult to find any shade, and the lunches they prepare there are very basic. There is a swimming pool, washrooms, and swimming in the sea down a little ladder. Watch out for rocks. The service was uneven. Some of it was excellent (loved room attendant Rochelle) however, we found the hostesses at the breakfast and lunch buffets less than welcoming. As we entered, they often offered us the first table inside the door, in a large half-empty restaurant. We would request a table deeper into the room, and on more than one occasion the response was annoyance and a chippy attitude — for no apparent reason. On balance, we probably would not return.

Very quiet and private, perfect for a romantic getaway. Found that maybe a full third of the staff members would persistently try to sell you....things... to the point that we would avoid areas of the beach that we would avoid because they would always be around there. This was quite off-putting, even as someone who had interest in said things.

Came back for a second visit. The food is great, pool bar is awesome and the ocean water is perfect for the inclusive scuba diving. Would highly recommend.

The staff made our stay memorable! They made sure my wife and I felt at home away from home!