Booked a plus room for an extra £10. Not sure if the room had even been cleaned, bed was made but I picked up a green grape from the floor and the toilet was disgustingly dirty under the seat. It was booked as a double room for 2 people but only supplied 1 hand towel and 1 bath towel.The coffee machine (which is supposed to be a perk of the *plus* rooms) dispensed cold coffee 5 times out of 6 attempts. All reported to the receptionist, twice, nothing resolved. Just got a shrug of the shoulders and " nothing I can do, I'm the only member of staff". Totally disinterested. All reported again to reception on checkout, at least got an apology then. Not happy with Premiere Inns at all!