Be Premium Bodrum Reviews

Hotel is smth out of this world: amazing territory, style of the rooms, food… It’s tte best hotel we stayed in. Food: main restaurant has so many food options, it’s impossible to try all. And every time the chef welcomes you at the entrance.. Rooms: we stayed in deluxe rooms - we had jacuzzi, access to the swimming pool. The rooms are huge, you have your own walk-in wardrobe, very comfy bed. Although they are a bit dated. Territory of the hotel: is beyond everything I’ve seen. Foundations everywhere. Many electric buggies for those who cannot walk. We had photo session with the professional photographer from the hotel - super nice photos, very happy. We also had a couple of medical incidents. 🙈 so we had a chance to meet the local doctor, who was super helpful and organised a special car from the private hospital they work with. Everything was seamless. Especial thanks to Adile - the lady was assigned to our help, and was helping us with literally everything. In this hotel, when you check in, you are welcomed by a member of staff who speaks your mother tongue. Then during your whole stay you can ask any questions via WhatsApp. It’s super convenient. Adile was assigned to our group. She welcomed us at the vestibule, offered drinks on comfy sofas, took our passports and checked-us in while we were having coffee! Level of service is just brilliant. We then had some questions about cleaning, etc, and they were addressed through WhatsApp immediately (max within 10’).

The landscape of the hotel, the view of the studio apartment room where I stayed was very good, but the number of employees was generally insufficient, there is a Starbucks but they did not know how to make some of the coffees, there are employees who call them brother and sister, the shuttle services are insufficient, but the staff using buggy are polite and friendly, the dessert section in the meals is of such quality. It is very small for the hotel. A small number of pistachio baklava is served every 2 days and it runs out immediately and no new ones are available. Although the main course varieties are not very diverse, it can be said to be sufficient and tastes good. Having a quiet bay by the sea is a great advantage. Fruits are sent to the room, it is a very polite move, but it is not good. Unfortunately, the bug outbreak made me sad. Since it was the beginning of October, they were about to close the season. I probably attribute the problems to that. I hope such a beautiful facility will be better.

A very good one location for all vacation needs

The hotel and staff is very nice. However, we had unfortunate experiences with Add-ons. The prices are never final and are different for everyone. Maybe it´s the Turkish way of doing business. But we´ve been ripped off many times. Especially with SPA Services. I would recommend not buy any extras at the Hotel, so you don't have to deal with this. The Hotel doesn't accept AMEX, which never happened to me before at a 5-Star Hotel. And wasn't anywhere communicated before.

Beautiful hotel, looks very pompous. There is food for every taste, we didn’t notice any oysters, but there is grilled fish and meat. We stayed in a Deluxe room in front of the pool on the second floor, a huge plus of this room is of course the view from the window, right from the bed, you wake up with a beautiful view. These rooms are located higher and have a magnificent view. The only thing missing was a partition on the balcony between the rooms so as not to visually interfere with the neighbors. The beach is not bad, plus there are 2 piers and houses. The sunbeds on the beach and the main pier are simple, without mattresses, as if from an Ikea store. For a hotel of this level this looks very strange. Imported alcohol - Martel, Hennessy, Black Label, Chivas, Russian Standard vodka, etc. Upon arrival, you are added to the group in the messenger for prompt resolution of problems, this is convenient. Electric cars take you to the beach and back, but it’s also not far on foot. Overall I liked the hotel 8 out of 10.

It is an amazing hotel

Food , cleanliness and stuff was not bad , but in compare with my experience in other 5 star hotel in turkey was not good , literally we had to change our room first night , because was very unclean and many insects inside the bed ,, in the other hand Bodrum is nice city and have good view

Like it so nice and we enjoy it. So nice hotel 😍 💕 😍 😍 😍 😍 😍 😍

For being a 5-property, the level of customer service is severely lacking. We had a couple of issues, one being cleanliness and the other being customer service. From the day we checked into our room, there was a tissue crumpled up underneath the night stand that did not belong to us. Housekeeping was informed at least 5 times and it didn’t end up being picked up until the night before we were checking out. Not only that but that there was a slip up on the hotels part that they weren’t able to rectify. Forty-five minutes of going around in circles and the response we got was “I promise we will do something for you” to which nothing ever came of. For the short amount of time we were there, we spent most of it dealing with issues and going back and forth. A complete and utter headache. For anyone thinking they’re booking a 5 star property, you’re sadly mistaken. Not only that, the wifi connection was horrendous. Forget trying to do any sort of work. Think twice before booking this one, there are tons of other properties to choose from.

Fish restaurant best

Très bien

It was just awesome!

Serviço péssimo, e o nosso quarto ainda inundou e ficou inutilizável por 24 horas. Passava 1 minuto do horário da refeição e éramos expulsos do restaurante. Nunca vi nada igual. Não merecia 1 estrela.

Poor poor very bad staff attitude, bad manager attitude