Anonymous User
August 28, 2022
I booked a two-bedroom apartment in the courtyard. After the tour, I checked in at 4:00 in the afternoon. I was told that the room hadn't been cleaned yet, and I had to wait another half an hour. I was tired from playing and wanted to go to the room to rest. Later, I saw the tea set thinking about drinking tea and waiting. The tea set for drinking tea in a room that had been cleaned had lipstick marks that were not cleaned. Not to mention disinfection! After dinner, I went back to the room and found that the toilet was very smelly, probably because the sewage pipes were not properly fixed. Chatting in the courtyard at night, the door was locked and couldn't be opened, so I called the front desk and said the lock was broken! The overall design of the hotel is good, but many details are poorly done, there are too few staff, and the service can't keep up. I'm sorry for the expensive price. Very disappointed, I will not choose this brand hotel in the future, but will choose a brand hotel like Atour, or an international brand hotel chain.
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