Hotels near Spring Street Baptist Church in Toledo

Nice clean hotel staff friendly close to restaurants and other businesses

There was pubic hair in the sheets of my bed and on my bathroom towels. I had a reservation made several weeks earlier and was entitled to come at around 10 pm when I arrived. I didn't need to get a harassing call to see if I was still coming so they could give my ”last room” to someone else. The microwave and the refrigerator did not work. The refrigerator had one setting- freezing. My sodas were frozen solid in the morning. The microwave would not work at all. I couldn't cook the food I had saved for breakfast. The front desk had no idea of how to get the microwave to work and refused to do anything about it. I wrote a nasty review on their survey. I got an obviously prefabbed response from Red Roof Inn Corporate and from the Front Desk. They promised to ”make some changes”. Yeah- right- all you care about is that you got my money. That's the last money you will get from me. Do not even think of staying in this filthy, disgusting place. If I could give this place a zero on this site, I would. I gave them a zero on the Red Roof Inn Questionnaire. There are plenty of other, more reputable hotels in this area. If my travels for business take me there again, I will stay at one of them - not Red Roof Inn. I hope that my review prevents someone else from having the nasty experience that I had. Also - it was nonsmoking in theory- but people could smoke like fiends outside of the rooms. You may as well have been in a smoking room as the smoke easily permeated the doors and walls of the room.

Great location in the middle of the city. Rooms are large and up-to-date. OUTSTANDING!!

The room was spacious and clean. Amenities are also available. Other than the fact that there was dirt stuck in the bathtub and the air conditioner was so loud that I woke up at night, it's a very nice hotel.

When you stay at Holiday Inn Express Toledo North, an IHG Hotel in Toledo, you'll be in the suburbs, within a 10-minute drive of Lake Erie and Huntington Center. This hotel is 9.1 mi (14.7 km) from Toledo Zoo and 9.4 mi (15.1 km) from University of Toledo.Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Toledo North, an IHG Hotel. A complimentary buffet breakfast is included.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

My family stayed at this hotel last year as well. However this year the customer service was really bad. Upon checkin I was greeted at 1:30 pm you know checkin isn’t until 3pm, I acknowledged the statement and said as I flight just arrived if there was a room available we would appreciate it. I was asked if I had 2 reservations I said not 2 for tonight but one for 11/20 and 11/21, she said that’s what I said. I said thank you and I felt she was becoming confrontational. She asked if I wanted the platinum food credit or points I took points my total came to $12 so I owed $2 with the$10 f&b credit, I asked if she could just charge to room since she just checked me in she said no a told me I had to pay no, I reached again for my credit card, she then went to process and said owe it let me charge the room, again I said thank you but never having the politeness returned. Day 2 we had to call and request the 2nd reservation be combined with the 1st, I guess at check in this wasn’t done. No biggie just meant had to get new keys. 2nd night asked for late check out of 3pm from make agent, it was granted, as working remotely and spouse visiting family in the area. It’s 12:15 pm, maid tries to enter room I tell her we have a late checkout, then hotel phone rings, it’s the front desk agent I encountered at checkin, she asked if I could leave the hotel, I repeated, you are asking me to leave the hotel, she said yes. She then stated the maids were done cleaning and only my room was left and they’d just have to sit around until I left. I told her I didn’t have a car as my husband had the car and reminded I was platinum member and that late checkout was a benefit, she restated if you could leave early I know they told you 3pm, I restated I have no transportation I can’t leave now, she said call me back and let me know one way or another if you’re leaving early . My husband returned at 2pm, we left at 2:15 returning the key I said non thing to the agent, and she of course said no thank you for staying. The room was acceptable no housekeeping during stay. Called once front desk as stain on sheet. Also tv had to be reset as it started turning itself off.

Lots of renovations in progress (ground floor, parking lot), still a fairly new facility. ”All digital” (reservations, check-in, room key, check out) means no interaction with any staff. Loyalty program members get to choose their room, but we didn't get our choice. Couldn't use the digital check-out since it was billed and closed out at 3am. And almost everything is extra: breakfasts, decent TV, etc.

Beware of added charges. We made the reservation from the road over the phone and told them we have a dog, ”no problem”. We confirmed at the front desk about the dog and no mention of a surcharge. I just got the bill and there is a large dog fee. Neither of the clerks mentioned an added fee. This is an pricier hotel for the area and we would not have stayed if we knew about the fee. I called the corporate phone and the guy said the fee is listed on the web site and he would not take it off. He sent me to the ”managers office” and that went to VM. We would not have stayed here if we knew. The room was reasonable, the breakfast buffet is very average for road hotels, eggs are sliced from a loaf. Wife was going to make tea in the room and the cups were moldy. Will not stay again.

Management and staff are certainly on their ”A” game at this hotel trying to ensure the health and safety of customers and employees during COVID. I was very impressed with the overall cleanliness. You could tell that they are working very hard and putting a lot of time and effort into keeping their property in tip top shape during this pandemic. This is hotel and their staff should be a model of how all hotels should operate. Breakfast was good considering what you would expect during COVID. You can only do so much during this time to keep customers and employees happy and most of all healthy! Great job! BTW besides being extremely clean it appears to be a newly renovated hotel as everything looks great!

We had a great experience but a few details were lacking. Service at the front desk and breakfast was awesome. Nice property and love that we can bring our dog with us. However a few things did not meet the mark. The dishwasher was full of dirty dishes (apparently all the dishes and silverware were loaded, there were no extra in the cabinets and drawers). The dishwasher was beeping when we entered the room because a wash setting was selected but it was not locked and started. There was no conditioner in the shower and inside of the toilet seat cover near the hinges could have been cleaned better. These were things we cold live with and we did. Our one bedroom was spacious. The bedroom and living room were great. Loved that there were two thermostats and two televisions, one for each room. The bed was so comfortable! Nice big windows throughout. Free parking is right outside with bright lights. And there are ton of eateries, grocery stores and shopping nearby.