Henn na Hotel Tokyo Nishikasai

Henn na Hotel Tokyo Nishikasai Reviews

Henn na Hotel Tokyo Nishikasai

5 Chome-4-7 Nishikasai, Tokyo, JapanView Hotel Details
Henn na Hotel Tokyo Nishikasai
Henn na Hotel Tokyo NishikasaiHenn na Hotel Tokyo NishikasaiHenn na Hotel Tokyo Nishikasai
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Henn na Hotel Tokyo Nishikasai Guest Reviews

4.5/5
Great
109 review
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.7
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All Reviews(109)
Positive reviews(106)
Reviews with photos/video(45)
Awesome stay(29)
Clean and tidy(27)
Friendly owner(22)
Perfect for kids(14)
Convenient location(12)
Small room size(7)
Easy to get around(6)
Close to metro(5)
Negative reviews(3)
Yunghwa1
Deluxe Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The room was small but it’s Tokyo standard and enough to fit 3 people. Breakfast was excellent especially the chicken curry! They also have bar with diy cocktail drink for free every evening!! Definitely recommend this hotel!
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again.
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travellers
4 review
4.0/5
Very Good
Posted on Mar 11, 2024
clean and tidy hotel with the required equipments. the location is a bit far away from the central Tokyo, but it gives a place to take good rest by separating from the busy locations. Seldom to see real staff even the front desk is self operated. But they do have staff to tidy up the rooms everyday.
Response from Property: Thank you very much for choosing our hotel from among many other accommodation facilities.The area around the hotel is a little far from the center of Tokyo, but we think it's a nice and quiet place.We will do our best to become your hotel of choice the next time you come to Japan.We look forward to seeing you again.Henn na Hotel Tokyo Nishikasai
sookpeng cheong
Deluxe Twin Room
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Feb 29, 2024
Free shuttle to Disneyland is outstanding point. Room was spacious enough to accommodate my family. Need to improve on breakfast variety. Menu remained unchanged for my 5days trip stayed in Hen na.
Response from Property: Thank you very much for choosing our hotel from among many other accommodation facilities.We will take your comments and comments regarding the breakfast seriously and will use them to further improve our services in the future.We will do our best to become your hotel of choice the next time you come to Japan.We look forward to seeing you again.Henn na Hotel Tokyo Nishikasai
Anonymous User
Standard Twin Room High Floor
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The best hotel i found in Tokyo. The location is accessible to Disney and metro train. The room is very clean, bedsheets and towels are also clean. I didnt go for reviews before i book so i got confused bec there is no receptionist except for this 2 dinasours, but i tried to contact staff to accomodate us. They are very accomodating and kind. The food on breakfast is good also . For me, this is excellent. Highly recommended for those who want to travel in Tokyo. I will go back next time
6/8
Response from Property: Thank you very much for staying at Henn na Hotel Tokyo Nishikasai.We are glad that you were satisfied with the rooms and location of our hotel.We will use your feedback as encouragement in the future, and will continue to strive to provide even higher quality services. Thank you for your continued support.
Bergen
Standard Double Room
Stayed in May 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on May 30, 2024
This hotel was very close to the metro line, making it very convenient. The neighborhood was nice, and the hotel was right across the street from a school. The dinosaur check-in was cute and easy to use. The hotel breakfast was really good. I used this as a base for my days going to Tokyo Disney, and it was great.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
Quan Feng Lee
Standard Twin Room High Floor
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Loved the place. Provided enough food for breakfast, particularly vegetables so it was good. Wouldn't mind staying here again on my next visit.
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities. We would also like to thank you for your kind words and evaluation. We will continue to strive to be the hotel of choice for everyone. We look forward to seeing you again.
Guest User
Standard Twin Room High Floor
Stayed in Apr 2024
Couples
20 review
4.5/5
Great
Posted on Apr 14, 2024
Staff were super helpful and friendly. Breakfast was the same thing every morning and the breakfast area can get a bit cramped when busy. Free coffee and biscuits available in the afternoon. Free alcohol on select bottles of liqueur and whiskey 7pm - 10pm. It was a nice was to socialise out of the room. The coffee / miso and corn soup machine is also available during the afternoon and evening. Location’s great for Disney and the hotel provides a shuttle service to the Disney train station. Not so great for traveling back to the hotel from the centre of Tokyo. The reason being the Tozai line is packed constantly and can be an uncomfortable journey. For exploring Tokyo tourist sights I’d recommend a different Henna.
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We are very happy to hear that you were pleased with the lounge and location.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again.
Peggy
Stayed in Apr 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 3, 2023
Nearby have many restaurants with walking distance... Room is clean. Free bus to nearest station to Disney. Good location
Response from Property: Thank you for staying at Henn na Hotel Tokyo Nishikasa and sharing your stay with us. It is our pleasure to hear that you enjoyed the stay. We are looking forward to welcoming you back again soon. Henn na Hotel Tokyo Nishikasai
依军
Standard Double Room
Stayed in Apr 2024
Business travellers
3 review
4.7/5
Amazing
Posted on Apr 10, 2024
Bar is good and location is convenient.
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We are very happy to hear that you were pleased with the lounge and location.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again.
Annes citra
Deluxe Twin Room
Stayed in Jan 2024
Friends
6 review
4.2/5
Very Good
Posted on Jan 25, 2024
Closed to disney, and get free shuttles
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
QYee
Stayed in Feb 2023
Family
8 review
5.0/5
Outstanding
Posted on Feb 17, 2023
Very friendly and responsible staffs, always able to solve our issues and requests. Good location, walking distance to train station. Provide shuttle bus to Disneyland. Interesting dinasour check-in. Maybe can try improve on breakfast variety and more frequently of shuttle bus to Disneyland. Definitely will visit again, good job☺️
Response from Property: Thank you for staying at Henn na Hotel Tokyo Nishikasai.We are very honored to hear that you were satisfied with your stay at our hotel.As you mentioned, our hotel is a 3-minute walk from the north exit of Nishikasai Station on the Tokyo Metro Tozai Line.A free shuttle bus also runs daily from our hotel to Maihama Station.Although Henn na Hotel is a robot hotel, our staff are stationed 24 hours a day.When you have any problem, please feel free to contact us.We will continue to strive to improve the number of shuttle buses and breakfast menu to meet the request.We are looking forward to seeing you again.Best regards,Henn na Hotel Tokyo Nishikasai
Sixiajiehu
Standard Double Room High Floor
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 25, 2024
Breakfast was curry rice, sausage balls, hot and cold drinks (oolong tea, orange juice, apple juice)! I quite like it~ There are two big dinosaurs at the front desk (actually it is self-service) which is very interesting! The only drawback is that the hotel's self-service drinks close early. The result of playing hard in Tokyo is that I can't drink drinks at night. 🥹
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Guest User
Standard Twin Room
Stayed in Apr 2024
Friends
1 review
4.7/5
Amazing
Posted on Apr 18, 2024
It was convenient because it was self-check-in/check-out. There was something that wasn't working properly during check-in, so I called a staff member and they came out right away to help! The room was clean and not very spacious, but there was no problem unfolding and organizing two suitcases. The amenities were good and the chicken curry for breakfast was very delicious.
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Response from Property: Thank you for choosing our hotel among the many accommodation options this time. Also, thank you for your kind words and comments. We will continue to work hard to become the hotel of choice for you. We sincerely look forward to your visit again.
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Apr 5, 2024
I couldn't eat breakfast because I was busy. Very disappointing. It's a bit small, but it's clean and nice. Also, there seems to be a limousine bus service. Since the subway fare is expensive, it seems like a good idea to use it.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel from among the many accommodations this time. Also, thank you for your kind words and review. Next time you come, be sure to have breakfast. We hope that we can continue to be the hotel of choice for you. We will do our best. We sincerely look forward to your visit again.
Guest User
Standard Double Room High Floor
Stayed in Apr 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Apr 24, 2024
It was a really good hotel. It's a bit far from central Tokyo, but it's a nice place.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel among the many accommodation options this time. Also, thank you for your kind words and comments. We will continue to work hard to become the hotel of choice for you. We sincerely look forward to your visit again.