85 & 87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor, 81100, MalaysiaView Hotel Details
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1 night
Hotel Austin Paradise Guest Reviews
4/5
Very Good
298 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.7
Service3.9
Cleanliness4.0
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All reviews(298)
Positive reviews(269)
Reviews with photos/video(92)
Great location(44)
Awesome rooms(41)
Awesome stay(36)
Great service(20)
Too noisy(18)
Convenient for shopping(7)
Comfortable bed(5)
Clean bathrooms(4)
Negative reviews(29)
REN KECT
Superior Deluxe Room
Stayed in 11. 2024
Couples
1 reviews
1.2/5
Posted on 19.11.2024
No hot water for shower, informed staff but no assistance given. No hair dryer provided, need to go down to front desk to request, am given with a hair dryer with staff name
Anonymous resources
Superior Deluxe Room
Stayed in 11. 2024
Business travellers
3 reviews
3.5/5
Posted on 1.12.2024
The stay was great and at a very nice location near many eateries. Price also okay
6/10
Anonymous User
Executive Suite
Stayed in 10. 2024
Solo travellers
2 reviews
4.5/5
Great
Posted on 2.11.2024
Got a great deal for an executive suite. Room cleaned during the day when I went out for shopping. Staff are helpful. Good location, but area are mostly non-halal restaurants.
Hotel is by a busy road so expect a few noisy vehicles. Room walls are partition so you can hear your neighbours. If you are a nonfussy solo traveller then this is a good choice.
Anonymous User
Executive Deluxe Room
Stayed in 10. 2024
Family
4 reviews
3.7/5
Posted on 6.11.2024
Room is fine, clean. Just the space beside the bed for the last room is small. Might kick the side of the bed if unnoticeable. Unable to walk normally on the side so ended just climb and crawl to sleep. Not suitable for elderly. Toilet might be slippery after bathe, lucky they provided the plastic kind of slipper to wear. Bottle water they will refill daily. They will make up room too. Ours room didn't have the do not disturb sign yet they still enter to pack up room which we do not want to. Was quite shocking. Nearby have 1 eatery but the land opposite looks more promising just that crossing the road would be dangerous as there are fast cars and no traffic lights. Better to drive opposite of possible. Short stay 2 day still okay but 3 day above would be bored. Given only one room card, extra myr50 deposit for each card. Card room kept resetting. Had to go counter every day to have it fixed.
Guest User
Executive Deluxe Room
Stayed in 11. 2024
Couples
13 reviews
4.0/5
Very Good
Posted on 20.11.2024
Room is small. But location is nice. Many restaurants around this area.....price ok...
@waterintiger
Executive Suite
Stayed in 10. 2024
Travel with friends
1 reviews
3.0/5
Posted on 29.10.2024
Room was acceptably spacious. Room amenities lacking with only basic Tv channels. Was hoping to catch PL weekends but there’s no telecast. Front desk could do better with a more beautiful face instead of a grumpy face. Many eateries across the hotel and had my favourite Lok Lok for supper.
all_kenny
Superior Deluxe Room
Stayed in 10. 2024
Other
20 reviews
3.0/5
Posted on 22.10.2024
Overall okay to stay for 1 night. The only bad thing is the sound insulation is very poor.
Kenny2887
Superior Deluxe Room
Stayed in 9. 2024
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on 9.10.2024
its an amazing place, been there few times dy. receptionist is very nice, hair dryer on request.
SY Young
Executive Superior
Stayed in 7. 2024
Couples
9 reviews
4.2/5
Very Good
Posted on 27.7.2024
+ location good
+ clean and spacious
- booked a room that stated no windows but given a room with windows facing main road, very NOISY!
- no hairdryer
- no toilet paper
Lex Chee
Superior Deluxe Room
Stayed in 9. 2024
Solo travellers
17 reviews
4.2/5
Very Good
Posted on 19.9.2024
Hotel is not bad and room is good, nearby with many food choices
Eric Xia
Executive Superior
Stayed in 7. 2024
Couples
7 reviews
4.0/5
Very Good
Posted on 2.7.2024
Spacious and clean room, but our room is next to the main road. Slightly noisy. Light sleepers should request for quieter room.
Guest User
Superior Deluxe Room
Stayed in 6. 2024
Business travellers
62 reviews
4.0/5
Very Good
Posted on 14.8.2024
Austin Paradis offers a comfortable and relaxing stay. The rooms are clean, well-maintained, and nicely decorated. The staff are friendly and attentive. The location is convenient, with good access to local attractions. While the amenities are satisfactory, some updates could enhance the experience. Overall, a solid choice for a pleasant stay.
Teo Bee Leong
Family Suite
Stayed in 7. 2024
Family
13 reviews
4.2/5
Very Good
Posted on 13.8.2024
Consider nice hotel at thus location. Walking distance to Nanyang street.
Anonymous User
Executive Suite
Stayed in 6. 2024
Business travellers
73 reviews
5.0/5
Outstanding
Posted on 19.6.2024
Book this for my friend. They said hotel is good and near to many places for makan and enjoy. Can come again.
Maria
Family Suite
Stayed in 11. 2024
Family
6 reviews
3.2/5
Posted on 3.12.2024
There was a stench when enter the room i have to open the window to air it. tiolet was clean and comfortable to use. No hairdryer in the room.