Hotels near Awan ＇ kicau.SF in Tangerang

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

We were happy with the hotel facilities. The smart TV builders in with so many account option to enjoy from Netflix to Hotstar. The breakfast also good, but the resto is under maintenance so it wasn't pleasant time to enjoy our breakfast. The resto too crowded with the guests. Parking area is huge and we can easily find parking spot. The lobby smells fantastic. I wonder what fragrance they are using. Overall, it was pleasant time to stay at Vega and we would like to come back next time.

The huge issue with the Hotel is the organisation of the Airport pickup. You have to call and hope someone picks up the phone. Otherwise you pay 45-50k IDR...if the taxi driver accepts the short ride that is. The Sister Hotel next door is a lot better, but the Zest is ok for the price. The breakfast is charged at an additional 90k IDR. There is a Supermarket, Starbucks, KFC downstairs but 80-90 % of the mall are currently completely abandoned. In the room you have to let the loud A/C run the whole time....otherwise there is a bad smell. The wear and tear is clearly visible everywhere, but as they have so many rotating guests they quite obviously do not care at all. The lady, who offers a massage-service, jjumps in the elevator with you to find out your room no. The mattress is worn out etc. The best thing of both Hotels are their exceptional employees.

Nice room with aircon, tv and bed, very small bath room, decent quality but bit dirty even for a non smoking room. Stay for just one night. A lot of place to eat in the surrounding area. Located at the back of the airport, so it might take longer time compare to the others.

i feel good, awesome and happy, the amenities of hotel is so good, and it’s also beat hotel i stayed. the location and the bus also so easy to fine

Strategic location, a hotel with a simple concept but does not reduce the comfort of its guests. Wifi is fast, the bed is very comfortable, the clean sheets and the pillows are comfortable (so much I imagined the sheets and a gray pillow gloves in the photo) The size of the room is not too big, not too small. Fit for Indonesian size. The concept of a unique bathroom (the cabin model and the hot water shower that flows smoothly) No key-card required to turn on the electricity system, so I could leave the room with the AC and the lights kept on. A very recomended hotel for travelers who want to stay at affordable prices and comfortable room facilities

The services are amazing, room no 306, room service mbak Lovi/Yovi sorry i forgot, she was kind and fast, very good job, the room very clean, wide and comfortable, the hospitalities are exxcellent, I will be back someday

I really loved staying here. The room is a bit outdated but it has bathtub in every room so it‘s still a win-win for me. The pool is big! The ambience is great lots of trees and so cozy for me and my family. It has water slide which not every hotel or resort has. Breakfast, well…standard for me, but the pancakes and waffles are great!

for the first time to this hotel with the children and at first the receptionist greeted us kindly, then when we entered our room we were told to look for three vouchers, wow, finally we found these vouchers and the children got gifts from the yellow be hotel, thanks ya , my child veey happy

Overall okay, staff is friendly, rooms are clean and don't smell bad. hopefully it can be maintained.