WoodSpring Suites Tamarac

Everything was great. Only one thing. I Was not crazy about the lobby doors not needing a key to get in during the night. Anyone can just walk into the building. Which I thought was dangerous especially because there is no one in the lobby working after 11 pm.

I didn’t read reviews before booking and I wished I did. Not clean, there were ants crawling out of the sink drain and brown stains on the counter. I booked a non smoking room and it had such a strong cigarette smell. The walls and roof are so thin you can hear everyone around you in other rooms. But it is cheap so you get what you pay for. Staff when I checked in and out was nice.

Arrived to no parking, was informed to park in fire lane, along with numerous other vehicles. When handed rooms key, was advised not to say room number out loud, for safety reasons. Hallways are dark and dingy, elevator was extremely hot. Room reminded me of a poor quality hostel. Ended up sleeping in the car just to avoid that location.

The hotel room was dirty, with spider webs in the bathroom and a bad smell in the room. If they won't do housekeeping, they should at least do a good job before handing them over. I definitely do not recommend this hotel; it's the worst hotel I've ever been to.

Elevator broke, room need upgrade appliance. Refrigerator old and damaged outside.

I typically do not leave reviews but if I can save someone else the hassle from dealing with this atrocious establishment, I gladly will. Upon arriving to the hotel to check in, I was greeted with a pungent odor. I figured the scent was from someone who just passed, but the smell permeated as we entered our room. Once inside, we noted dirty walls, an unclean toilet, and a leaking AC unit. We reported the discrepancies to the front desk and were told there were no other rooms available (not that we would want to be subjected to another room that would possibly match the one we were placed in). After, we were advised we could depart and receive a refund. Once downstairs, the representative stated the manager declined to give us a refund because we were there for over 3 hours. I requested she call the manager and I was met with extreme unprofessionalism and a man who clearly struggled with math (due to miscalculating our time spent there significantly). He continued to over-talk me and claim I was lying. When I explained to him that I had photographs to document the conditions of the room, he nonchalantly told me to just dispute it with my bank. It should also be noted that the elevator malfunctioned and once it was reported, the front desk staff casually stated it just needed to be reset. If this wasn’t horrendous enough, a fight broke out as we were attempting to check out. After no resolution with the “manager” I initiated a claim with *******. This place was terrible for us.

Need New Management Team. Current One is obviously not present or needs to be terminated. My husband and I helped an elderly couple get down 3 flights of stairs because the elevator gets stuck I guess and they also provided me with a room to which the bathroom tub had black masking tape due to a huge hole, which was coming up. I complained and requested a refund because I ended up booking another room elsewhere and they declined my refund.

The floors were filthy. Our feet stuck to the flooring in our room and were black when when we got in the shower.