Kings Run Retreat

The place was clean which is very important, had a full kitchen, plenty of room for four, but better for two. We enjoyed the pool, hot tub and the recreation room which had a pool table, ping pong and chess. The grounds are very clean, quiet and family oriented. Communication was easy through Grand Welcome which we appreciated. Check in and check out was easy and there was plenty of parking. The owner provided us a free parking permit. Unfortunately the bed was very uncomfortable; it felt like we were sleeping in a bowl. We looked under the bed and it was only propped up with three 1 x 1s in the center. Obviously the owner knew this was an issue, but their fix did not work. The neighbors above us walked so loudly off and on all day and night that we did not sleep well our entire stay. The couch sunk so badly that we had to double the cushions in order to sit on it. The binder in the condo says you do not have access to the laundry room because it is only for owners use. The email from the owner asked us to start a load of towels for the housekeeper just before check out time. This was contradictory information and we felt that paying for our stay should not include us cleaning the linens for the rental. This is why we brought our own linens. We have stayed in 3, 4 and 5 star places. We give this place a 3 star rating. If the mattress/mattress support and couch were replaced that would increase the rating of this rental. Rest and relaxation on vacation is very important!