Booked this hotel through agoda. And reason why i use these booking platforms is because i can see the pictures of my desired room. Instead of calling them and booking directly to them. When we arrived, though they allowed us to check in at 12nn, they have given us an entirely different room from the one in the picture. I booked a twin room and they’ve given us 1 double bed room. I booked a room with a window and they’ve given us a very dark lit room. When i complained, they allowed us to do a show room of the twin room. But because we’re all tired of the very early morning flight and we’re all hungry (past lunchtime), we rather chose to settle with the 1st one they’ve given us as we’re too tired to transfer all of our things again. The hotel was very near malls, convenient stores and fastfood chains. I had no problems choosing what to eat for my picky eater 5yr old son. It was along the highway, so we can also ride tricycles right in front of our hotel. It was near the St. Joseph the worker Cathedral. We went on a Sunday and my husband’s birthday so we were able to hear mass that day. At first, When i booked them, i messaged the hotel if they can provide a little something for my husband’s birthday like a mini cupcake will do and i will just have to pay for it. But they did not reply to my request. When i got to the hotel i understood why. It’s just not that kind of hotel. For me, this is just a 1-2 stars hotel. It’s a very old hotel. They’re doing renovations though. I had no problems with my airport transfer, as when we landed their van is already there. But we had to pay 600 pesos for the transfer which is i think is way too much. We could have booked a taxi instead and pay lesser. They’re very accommodating too with our seaport transfer which is free. As we have decided to go to cebu after bohol. There’s not enough legroom for the 3 of us, though the bathroom was big. Speaking of the bathroom, their hot and cold shower doesn’t work properly. I would have suggested for them to change it in a normal water heater instead of having a centralized one. You will end up showering with a very cold water.. that will suddenly be a too hot water after a few seconds then it will turn cold again. I had a hard time bathing my son because of this. Their restaurant were under renovations so there’s no good ambiance while having your breakfast. Their free breakfast is just ok. It’s not good.. but it’s not that bad. The staff were nice except for the ones in the reception area. Overall i would rate this hotel a 2 stars only as it wasn’t really the one i’m expecting in the pictures. The pictures were misleading. I could have booked a much better hotel with the same rate.
Outstanding
2 Reviews