Hotel Estrella
Latest booking 11 hrs ago
I had an early business appointment in Tacloban City couple of days ago that’s why I decided to stay overnight. The hotel is new and the room is not bad. I like the bed and the pillows! I was just disappointed when I requested for a fresh towel the next morning as the towel they set up was already dirty only to be told by the front desk lance that it is chargeable! ( When I declined to pay for the additional charge , he just said OK WELL NOTED!) … I cannot believe that they are charging for this. Not to mention he declined my request for an hour LCO and being told again it is chargeable. I know the Hotel was not fully booked and so I was asking nicely if possible. Moreover, to my surprised I was told that the breakfast is a buffet style but apparently not! I was in a hurry so I did not really pay attention more! I believe they could improve the service even more better. Yes I paid only 1800 room rate for a night but I guess I could have stayed much better somewhere else.
Excellent
52 Reviews