Home Inn (Suqian Xihu Road Bus Station)

I have booked many hotels on Ctrip. The first review was a negative review. It was a very bad hotel experience. The room was poorly soundproofed and the air conditioner was old. It buzzed all the time when it was turned on. The window was facing On the road, you can hear the traffic all night long. This is due to the topography, not man-made. The main thing is that there are sounds of doors opening, closing and slamming all the time in the middle of the night. Next to my room is the cleaning aunt's workshop, and diagonally opposite. At the elevator entrance, I was unfamiliar with the place. I didn’t go out to check because it was very late because I was considering safety issues. And I live on the 11th floor, and the laundry room is upstairs. I can clearly hear the buzzing and waterproof sound of the drum washing machine after washing all night. It stopped at around 6 o'clock the next morning. I barely managed to mic it for a while, and I connected with Ctrip. I reported the problem and also reported the problem to the hotel. The hotel handled it very perfunctorily. They asked me to change my room and gave me a discount. The experience was already bad. How could I continue to stay? I called 400 customer service complaints again and got the result. The result was the same. He was obviously trying to protect his shortcomings and asked me if I had a video record. Can I go out alone in the middle of the night? Is the hotel responsible for my personal problems in the hotel? Is the hotel's surveillance just a decoration? No one will verify it? Has no one rectified and punished the hotel accordingly? I'm really speechless. Even if the person in charge of the hotel is terrible, she has so much power. She didn't run it, and the headquarters can deal with the problem so perfunctorily. It's really disgusting, and the customer service attitude is very poor. This is the result, and it doesn't work. Hanging up the phone without making any concluding remarks is really poor and no one takes it seriously. It is recommended that everyone should deal with this kind of problem as soon as possible. Don't stay in this hotel. You travel to have fun, not to be angry.

The room is nice, the service is very good, and it's very convenient to go out

Thanks for upgrading my room, but it was noisy all night near the elevator.

Service: 11.40 Knocking on the door like crazy and still cursing.

how to say? As for the hotel, it must be good in terms of hygiene or service. The reasons for giving it a three-point rating are mainly due to the following aspects. One is that the underground parking lot is really bad. It is the kind of shabby underground parking, and the parking order is also messy. The height limit is two meters, but after my 1.9 meter car drove in, there had to be someone watching next to me. , otherwise it will be easy to scratch the pipes and ceilings that have been in disrepair. Secondly, the cleaning lady uses the same pair of disposable gloves to wash the bathroom and change the bed, and never changes them in between. This is really unacceptable. Even if your quilt is clean, you use the same pair. After washing the gloves, it is not good to change the quilt again in the bathroom.

The service from the front desk to the cleaning lady is very helpful and enthusiastic. bed, pillow Definitely, Shuijiaodu&&& breakfast is very rich, the hotel location is very good and convenient Convenience.

Breakfast is ok, the lettuce rolls are delicious, except for the small sink, everything else is very good, the service is very enthusiastic ❤️

The hotel has a free parking lot, and parking is very convenient if you drive by yourself. The hotel staff are very enthusiastic and polite to greet each other. The front desk was also very welcoming. It was already more than 10 o'clock in the evening when I arrived at the store on the same day. The front desk checked in very enthusiastically and quickly. When I left the store, I also said that you are welcome to check in again next time. The surrounding area of the hotel is very prosperous, there are a lot of delicious food. When I arrived late at the store, I went out to eat and found that the surrounding restaurants and snack bars were still open. I asked the boss and said it was open 24 hours a day. Even if there are no customers, it is at least open until March 4 point.