I think we can all agree that exceptional customer service nowadays is RARE. I'm EXCITED to give this review of Comfort Inn, located in Auburn, WA because I have beem treated with nothing but respect from the general manager of this hotel and his front desk staff. I stay in hotels at a minimum of 3 weeks of the month, every month. Majority of the hotels being a Choice Hotel brand. After yet another HORRIBLE expierence at Quality inn in Tacoma, i swore i would never stay at a Choice Hotel brand hotel ever again, until i came across the reviews of Comfort inn located in auburn. I checked in super late at Comfort Inn on 10/23/2019 with no problems, and have extended my stay until right now 10/27/2019 and will be staying a few more night because of how pleased i am. Parking lot is rather small, not very many spots open later at night. Lobby of the hotel smells WONDERFUL, very clean with a fresh pot of coffee available to you, iced lemon water and a flat screen TV with some chairs. Hallways smell just as amazing as the lobby, carpet looks very new and vaccumed. Indoor pool and hottub but i did not use either so i cannot comment on it. Although i have witnessed the general manager cleaning the pool in the mornings. I walked into my room and my jaw dropped, every single thing about my room was perfect. The king size bed was perfrctly made, with big comfy blankets and a goose down comforter with 5 pillows. I did not feel like i need to wipe down and disinfect everything, the mattress itself looked brand new, the A/c / heater didnt have old dust on it, windows had no fingerprints on it, huge mirror on the wall, flat screem TV, shower AND full bathtub in the bathroom, multiple large fluffy towels waiting for me, granite countertops in bathroom, everything was perfect. The room was so clean, it completely made me forget that there was ever guests staying in the room before me. I will DEFINITELY be back and will be referring my friends and family to this hotel.
Excellent
103 Reviews