I booked this hotel during my postgraduate entrance exam preparation period. At that time, hotels near the school were raising their prices, and many of the hotels listed online were already booked. It cost a little over 300 yuan a night. After checking in, I found the cleanliness acceptable, but there were many other problems: 1. The room was small and poorly lit. 2. There was no elevator; guest rooms were only on the second and third floors, so I had to carry my luggage up. 3. The shower pipe in the room leaked. 4. The third floor was above residential buildings, causing noise both day and night! I barely tolerated the noise from upstairs, wearing headphones for one night, and didn't get a good night's rest. Most importantly, 5. The receptionist was an older man. His attitude wasn't rude, but what he said was extremely unpleasant. For a hotel costing over 300 yuan a night, when I got cold in the middle of the night and asked for the remote to turn on the air conditioner, he hesitated and wouldn't give it to me, saying things like, "You only paid a little for one night; the electricity bill isn't even enough to cover it." I immediately got angry, and when I finally got the remote, the air conditioner's heating didn't work. The next day, they made my parents check out immediately and refunded 200 yuan. Then the receptionist said I broke the air conditioner and wanted to deduct the deposit… In the end, they got the 200 yuan refund plus the deposit, meaning they spent 400 yuan a night in this shabby hotel. My parents booked a hotel nearby for just over 200 yuan; the room was bigger, the air conditioner worked, and the hotel was much more professional, with a lobby, elevator, and corridors. If I hadn't been traveling from out of town and worried about not having a room, I would never have chosen this hotel. If I hadn't been busy preparing for graduate school entrance exams, I definitely would have reported it to the Bureau of Culture and Tourism, the Bureau of Industry and Commerce, the fire department, the consumer hotline, and the mayor's hotline. Beware of this place!
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