Pet-friendly Hotels in Stuttgart

The service is ok and the breakfast is rich. But the guest room has to get off the elevator, go through a long passage, and then get on the elevator, which is very troublesome with luggage. In addition, the guest room is long and narrow, so there is a lot of walking from the front desk to the room. Okay, here comes the point. I don’t know what other guests are like, but I was indeed assigned the cemetery view room mentioned in the review. When I opened the curtains, I was frightened.

Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)

We had preciously stayed at the Aloft in Munich, and were impressed enough to choose the Aloft chain again for a recent short visit to Stuttgart. We were not disappointed. The hotel is conveniently located a few steps from the UBahn (one stop from the Hauptbahnhof and a couple of stops away from the main centre) and is part of a new shopping complex with a range of stores and eating outlets. Facilities are modern, clean and well appointed, with spacious rooms and comfortable beds. We were especially impressed with the helpfulness of the reception staff, all of whom went out of their way to look after our needs. One of our party was without vital medication, and hotel reception took the trouble both to identify the best local medical centre to obtain a prescription and to give detailed directions for finding it. We would certainly stay here again for future visits to the city.

The staff at this hotel are amazing! You can tell they genuinely love their jobs and are just meant to be in hospitality. Two extraordinary individuals stuck out to my family and I - Sarina merz - front desk and Sophia Armandine - host. Thank you for the excellent Germany experience and warm hospitality daily. Would recommend this hotel to anyone!

The room has a strange smell as others have said, but overall it's OK. It's only a few minutes away from the airport. There is an airport shuttle bus outside Exist10 on the arrivals floor. There shouldn't be fixed times. You can call the hotel to make an appointment. If you can't contact the hotel on Ctrip, you can contact Ctrip customer service. Handled very well

There is a big shopping mall nearby, there is everything to eat and wear, the subway station is also nearby, the traffic is very convenient, the connection to the nearby attractions is not far away, the room is not big, except for the refrigerator, everything else is there.

What an exceptionally located hotel and incredible staff. Emily and Ana… thank you so much for all of your help during our stay and also many thanks to the fabulous breakfast team as well. We cannot say enough good things about the location and the service here! So, if you are still figuring out which hotel to pick in Stuttgart, look no further and choose the Hampton Inn. You will be so glad you did… the beds are super comfy and you get fresh air, an amazing breakfast, and the Wi-Fi and water pressure are excellent too.

You’ll never find nicer people working in a hotel than the people here. And the rooms are great. Perfect bed. I have neck pain since a couple of weeks and last night was the first time I slept pain free! The pillows are fluffy, the coffee machine is great - the location. I don’t know what else to say to make it sound real :) but I’ve been here a few times now and I never regret it. Funny how other hotels here in the city are ranked on the same level but the rooms are way below the standard of Jaz and the staff doesn’t compare.

My daughter is based in the Army in Stuttgart, so I stayed in the hotel for 5 nights. I have to say that except for one young woman, the Reception staff was the most inhospitable that I have ever encountered. It started with my arrival. I had a confirmed reservation, had checked in on line, and had informed the hotel that I would be arriving late. When I arrived, the reception clerk spent 10 minutes working on the computer and mumbling something before finally informing me that they had no room for me. They did offer to send me to another hotel and then I could either move back to the Pullman or stay at the other hotel. Of course, I had no idea how close this hotel was or any other information. I insisted that there must be a room there -- and they finally said that there was a suite available for one night and that I would have to move the following morning (which I did). Through all of this, there were no apologies for the inconvenience nor any offered compensation for the inconvenience of having to change rooms. They acted like I was being unreasonable for insisting on a room. During my stay, if I needed anything from the front desk, I frequently had to wait while they finished not one -- but several tasks and took a new phone call while I waited. Not once did I see a smile on anyone's face. I was not alone in receiving this treatment -- and noticed that other customers were treated equally as rudely. The room was comfortable, although the carpet always looked dirty. The housecleaning was undependable -- some days they came and some days they did not. I have stayed in other Pullman hotels, and this one did not meet the standards of the chain for cleanliness, and custome service.

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf