Hotels near West Wheal Owles in St Just

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

We had three nights here in preparation for a coastal walk. The hotel has an air of faded grandeur about it, mixed with a whiff of 1970s council offices, but the staff try hard to make the stay memorable. Our room was at the back of the hotel, so rather than a sea view, we had a good view of the neighbourhood cats. It was comfortable enough, however, and clean. Breakfast was very good and set us up well for our days of walking. A sea view would make the stay better, but you could do a lot worse. The location, however, cannot be faulted.

Ground floor room with shower, compact one small wardrobe, no kng size bed which nowadays are pretty well standard, my bedside table collapse, cheap self assembly. The Hotel as steps at entrance and steps inside to bar and dining room. Rather small lift to other floors. Breakfast self service for hot & cold food, down steps to dining room, meals average neither good or bad. We think they are packing too many Coach Tours at one time, causing meal times to be variable and not consistent.

The staff were very friendly and helpful. We were given a beautiful room, overlooking the harbour - it was very clean, comfortable and well-appointed. We had arrived in Mousehole at lunch time, so had what we thought would be a snack lunch at the Ship Inn - the food was delicious and plentiful, to the extent that we couldn't face a full evening meal later on and just had some starters! It needs to be said, however, that several items on the menu were not available and, when we arrived for breakfast the next morning, we were told that the chef hadn't turned up and so we had cereal and toast. This was slightly disappointing but not a major issue for us and the manager did reduce our bill to compensate us, which we were happy with. To put this in perspective, we were visiting at the end of January and were, I believe, the only overnight guests. I realise that it may not be cost-effective to provide a full menu and, from other places we visited, it is apparent that staffing is a general problem - made far worse by the fact that many workers can't afford to live in the places where they work because of inflated prices due to holiday lets and second homes. Anyway, enough politics. The hotel doesn’t have its own parking but there is public parking nearby. Stepping outside in the morning to a beautiful, clear day and watching the sun rise directly in front of us was worth the price on its own.

The room design is very special and the accommodation is very comfortable. The attic room is hot during the day when it is sunny. The hotel does not include breakfast, but there is a restaurant downstairs, which tastes very good. There are some specialty shops near the hotel, which are worth visiting. Most of Penzance's accommodations are on the hillside, not far from the hotel from the train station, but it is tiring to climb the slope with luggage. To all major attractions is to take a car from the railway station. There are several Chinese restaurants on the market steet, which taste pretty good.

Outstanding hotel. From start to finish. Staff were friendly and welcoming which after a long journey is the most important. The room was cleaned and well equipped to support your stay. They also supported us when our clothes were wet from the previous day. Food was a highlight here too. Everything was delicious. I’d recommend a visit here. It’s a must as it’s close to Penzance but quiet at the same time. You’ll need a car to drive here.

Felt the need to post a review after reading some of the previous comments. We stayed here for one night before travelling to the Isles of Scilly. We arrived by train and the location could not be more convenient for both the station and the ferry. The town centre is also easily accessible and coastal walks in either direction are on your doorstep. Our room wasn’t large but was spotlessly clean and had everything you need. Bed was comfy and shower hot. Tea and coffee making facilities provided. It is on a busy main road but we knew this before we booked and actually found it quieter than expected. It certainly didn’t affect our sleep. The pub next door was no problem either. The price was considerably cheaper than the Premier Inn down the road and included an excellent cooked breakfast. Some people must be extremely hard to please! We shall look forward to staying again.

When you stay at YHA Penzance - Hostel in Penzance, you'll be near the beach, within a 15-minute drive of St. Michael's Mount and Minack Theatre. This hostel is 8.4 mi (13.5 km) from Porthcurno Beach and 9.8 mi (15.7 km) from Carbis Bay Beach.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hostel include a communal living room, a picnic area, and barbecue grills.You can enjoy a meal at the restaurant serving the guests of YHA Penzance - Hostel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 22 guestrooms. Housekeeping is provided once per stay, and cribs/infant beds (complimentary) can be requested.

Five-star recommendation, super location, invincible sea view, breakfast included, mainly the scenery is very good, just next to the train station, there is a small road into the restaurant, the bar and the bar are sea views, there is a large terrace outside, sitting can drink Afternoon tea, sit at the bar and drink at night, watching the seascape outside. The room I booked was small, but it was not bad. It also provided slippers and bathrobes, bath towels, etc. It was very convenient to go down to the beach for a few minutes. It was the most recommended hotel next to the beach, and it was relatively new.

Located in Penzance, The Kings Arms is within a 15-minute drive of St. Michael's Mount and Minack Theatre. This inn is 7.7 mi (12.4 km) from Porthcurno Beach and 12.4 mi (19.9 km) from Carbis Bay Beach.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The inn also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:30 AM to 9 AM.Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.