Hotels near Bed Bath & Beyond, Spokane

Our stay was very good. The personnel manning the front desk appeared immediately when someone approached. The breakfast meal was good and plentiful. We both like the sausage and cheese sandwich especially. The facilities were very clean and everything was in good repair. All the staff were congenial.

We had reservations made through the hotel's website, but when we got there to check in at 3:30, we were told that our room wasn't ready. The staff member took my ID and credit card, looked me up, and then literally started yelling at me that there wasn't a room ready yet because they had been full the night before and were understaffed and unable to clean all the rooms in a timely manner. We did not understand why she was yelling at us, but when we asked when they would have a room for us she told us very angrily to come back in an hour. We returned at 5pm (check-in is supposed to be at 3) and had a very similar experience with a different staff member, who also got very belligerent with us and denied us a room after we stood in line and watched several others get their rooms. It was after 6pm when they finally gave us a room, and only because we did the online precheck in the hopes that it would secure us the next open room. It's unclear why the staff wouldn't do that for us (we had asked at 5:00 and got yelled at more), or at least explain to us that we needed to do online check-in if we wanted to get a room before 8pm that night. They were incredibly rude to us multiple times and treated us like we'd done something wrong even though it was absolutely their fault. We feel pretty strongly that if you can't staff your hotel it's probable that you are not paying your staff enough to attract workers. And either way, if you can't clean all your rooms, DON'T RENT THEM OUT. This problem should be the HOTEL”S problem, not the guests'. And no matter what, your staff should be trained to be apologetic when they can't do their job, not belligerent. Worst hotel experience I've ever had. After all that, the rooms were nothing special and the hotel was very noisy and difficult to sleep in because you hear every little footstep above you or door open and close in the hall.

My experience was good not great in that it will not be a memorable experience and I will most likely try a different hotel/inn next time. Which I am really surprised about because of the fact that I have been at a coue of 3 star hotels in spokane that were way more and the doubletree is supposed to be a 4 star. The best part was the breakfast very tasty. The room was clean enough but out dated there were a few cheap upgrades not what I would have expected from a 4 star hotel.

It is worth affirming that their air conditioner is very well done. It is wrapped with marble and wooden boards. It is very convenient to blow clothes or something, and you will not worry about getting the air conditioner wet and causing damage. There is a Starbucks downstairs, but it is not open at night. It opens at 5:30 in the morning. It is very convenient for me who needs a cup of coffee in the morning

It's an older hotel, the bed is too soft, the hand soap and shower gel were out and not replenished when I checked in, the service is so-so.

Great location, nicely appointed rooms and delicious food that is far from the standard Marriott fare! Appreciate the friendly staff and being in a true location of hospitality. Thank you for bringing back valet! Highly recommend the cream pancakes!

This hotel is much nicer than most LaQuinta hotels. Our room was on an upper floor, very quiet, fully updated and modern. Friendly staff. City area could be a bit sketchy depending on time of day, but parking lot is well monitored. Would definitely stay here again.

Very clean hotel. Comfortable bed and all things we needed in the bathroom were there. Also very handy that there was a fridge and a microwave in the room! We needed to be close to the airport. Quiet environment.

Pleasant room condition and spacious space are ideal for family travel. It was a place. In particular, it was good that the space was large enough to not interfere with movement even if the family's 4 personal suitcases and various luggage were spread out.