Oakwood Premier Melbourne Reviews

Response from Property: Good afternoon,Thank you for your feedback! We're pleased to hear that everything met your expectations during your stay at Oakwood Premier Melbourne.Your satisfaction is important to us, and we're delighted that you had a positive experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Kind regardsKarl DumbrellRooms Manager

Response from Property: Good afternoon,Thank you for your feedback! We're thrilled you enjoyed the nice view, clean, and modern room during your stay with us. Being close to the CBD, we aim to provide convenience and comfort for our guests. We hope to welcome you back soon for another wonderful stay.Kind regardsKarl DumbrellRooms Manager

Response from Property: Good afternoon,Thank you for your kind words! We're delighted to hear that you enjoyed your room and our service. We look forward to welcoming you back next time for another great stay with us.Kind regardsKarl DumbrellRooms Manager

Response from Property: Good afternoon,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that you found our service to be good, and that you appreciated the taste of our breakfast offerings. We're also delighted that you found our beds comfortable for a relaxing stay.Additionally, we're pleased to offer amenities like chromecast for our guests' enjoyment. It's great to hear that you were able to relax and enjoy some downtime during your stay.We look forward to welcoming you back for another enjoyable stay in the future!Kind regardsKarl DumbrellRooms Manager

Response from Property: Good morning,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our excellent facilities, including the fantastic 360-degree view from our rooftop. Providing exceptional service is a top priority for us, and we're delighted that you found our staff to be very kind and accommodating during your stay.We're grateful for your kind words and are delighted to hear that you had such a positive experience with us. We can't wait to welcome you back on your next trip! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind regardsKarl DumbrellRooms Manager

Response from Property: Good morning,Thank you for sharing your feedback with us. We appreciate your candid insights into your experience at our hotel.We're pleased to hear that you encountered two waiters at the front desk who provided excellent service. Ensuring quality service is a priority for us, and we're glad to hear that our staff members were able to make a positive impression.However, we're sorry to hear that your overall experience was inconsistent and that you encountered disappointments along the way. We take your comments seriously and acknowledge that there is room for improvement in the coordination and delivery of our services. Rest assured, we will review your feedback with our team and work diligently to address any areas that require improvement.Thank you for bringing these matters to our attention. Your feedback helps us to identify areas for growth and ensures that we can provide a better experience for all our guests in the future.We hope to have the opportunity to welcome you back and demonstrate the improvements we've made based on your feedback.Kind regardsKarl DumbrellRooms Manager

Response from Property: Good morning,Thank you for your feedback! We're pleased to hear that you found your room to be well equipped and well serviced during your stay.Providing well-equipped rooms and attentive service is a priority for us, and we're glad to hear that we met your expectations in this regard.We strive to ensure that all our guests have a comfortable and enjoyable stay, and your positive feedback is greatly appreciated.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back again in the future!Kind regardsKarl DumbrellRooms Manager