Hotels near Whittier Narrows Park in South El Monte

This placed is very out dated. The room had holes in the walls, peeling wall paper everywhere. Even the picture on the wall has a hole in it. Light fixtures in bathroom where dirty and the plastic was turning brown instead of clear, because it’s so old. The pillows were 14 x14 inches long, and flat. You can hear all the noise from the street below, because the sliding doors don’t seal up properly.

aside from the rude employees its nice

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

It was a Great Hotel, the location is great, very well connected to subway, lots of restaurant and fast-food around. The rooms and the facility is great, especially the 7th floor pool deck the staff there are very friendly, room is very comfortable and spacious, clean, have all amenities I needed, including the slippers which I used for the pool side. Some of the receptionist are very friendly, courteous especially the girl who extended my checkout time and the gentlemen Manny they made me feel home, also the concierge gentleman, I am from Asia and you definitely need people like them to make you comfortable. on the other had there were some receptionist who don't even want to smile, a smile cost nothing, it is because of these couple of them that the hotel might not get the guest back. Over all I will for sure come back again and there is no need for me to stay in other places, i use to stay in sheraton grand, but now I recommend this hotel and also myself will stay here again for sure. Cheers James Bhaskar

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

TownePlace Suites by Marriott is an extended stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Located northeast of Los Angeles, Monrovia is perfect for those wanting to escape into nature and explore Hillside Wilderness Preserve. Visit Old Town Monrovia, highlighting the historical past of the city with unique boutique shops, cafes and entertainment. Get your adrenaline pumping with the selection of amusement parks in the LA area including Disneyland, Universal Studios, Knotts Berry Farm and Six Flags Magic Mountain

On this occasion I stayed at this Motel 6, finding the room and adjacent offices neat, clean and well staffed. The rooms are not typical Motel 6 rooms, i.e. containing small refrigerator, microwave and better bed. That to say a little more pricey and more upscale in contrast to most Motel 6's I've had the opportunity to stay at. I'm sure if you've stayed at one of these establishments the bed surly could be better and a microwave wouldn't hurt, but Motel 6 is in business to make money, in-spite of the changing temperament of the customer base, which if like me finds $60 a night at the threshold of Motel expenses vs $120 night for the aforementioned in South El Monte, CA. Based on the monetary rate, I would not patronize this establishment again, i.e. it's Motel 6 and not the Hilton in Miami, FL.

Frondesk Staff is unprofessional and unfriendly, During the stay housekeeping banging the Door around 7am in the morning when to the front desk making complaint didn't get any satisfy answer, specifically there's front desk staff just looking at me with stone face no smile just looking at me ,not even saying anything polite , no words, nothing !! ,i stood over there more than 5 minutes, finally one staff asking me did i need help ?! very unprofessional !!!

Amazing experience! We asked if we could check in early just out of sheer curiosity and they were very accommodating. They didn’t have a room at first but then had a room available shortly after. Overall staff were very nice and the room was very clean. The room was also very spacious! We stayed on the fifth floor and it had a large lobby to sit, study, and/or talk with friends: The hotel is in a small Asian/chinese district. Lots of Chinese food and markets to go to!

It's a pretty good hotel in the Chinese district, and it feels good value for money. The hotel has a lobby, free parking lot, and Chinese service. Overall, it is good. I recommend that you choose it first when traveling here.