Appart'City Confort Angers

The location was amazing, super close to the rink would happily stay again. Thank you

Modern building, well located in Nantes, clean rooms, in site parking. To me, the main drawback is that there is a receptionist only a few hours a day, that are not those of "official" checking in and checking out times (i.e, 14:00 and 12:00)

-A 250EUR deposit for a 2 night stay is abusive -Heat wave or not heat wave, the temperature inside the room is unacceptable. It hits over 32 celsius when outside is 36. There is a problem with termic isolation or the building was designed for something else. But they provide a fan and a quilt (just in case) -A spring mattress from the previous century hard like a rock -There is supermarket just in front with a generator that makes a loud noise all night. They also have a sensor-triggered light that turns on randomly illuminating my room temporarily in the middle of the night -Arrangement of the studio is bad. Toilet wide. Corridor very wide. Room is tiny -Price was very expensive providing what you get -Staff cannot manage any situation besides arguing ‘not our fault’ or ‘don't complaint. You have a fan' They are just incompetent showing an outmost contemp for their customers All in all, a sick & disgusting experience. I just didn’t want to stay in the room… felt it was unhealthy. Worst ever place i’ve ever been. The manager of this place should spend just a night to ‘enjoy’ the experience Ps. To the place, Please restraint from providing canned answers. Just close this place in summer if this is what you can offer. Arguing that is not your fault is unaceptable. If you are not responsible for offering a livable space, then, what are you accountable for? [try to answer this to yourselves] Ps2. Btw, 2 days later still not heard from my deposit, are this guys offering pathetic service for the rates of a 5* hotel?

They don't inform you about deposit needed in advance. Overall it is EUR 250. If you pay per your stay EUR 58, it is much higher than your spending there and it can negatively affect your budget. They promised to return it right after check-out. Didn't happen. One week and pending. Also they card terminal is having issues with PSD2 regulation and that's why it declined to accept my credit card. Regarding to the room - we found a weird smell there like old clothes and later fungi odour in the bathroom.